Excellent
Based on 3,134 reviews
Better Way Health4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
Karen D.
My reoccurring order is always prompt and on time. I always have good customer service.
Reply from Better Way HealthDec 21, 2023
We're thrilled to know that you always have an excellent experience with us, Karen! Thank you for being a Subscribe and Save member. It is great to know you are receiving great service and prompt deliveries. Thank you for allowing us the opportunity to serve you here at Better Way Health!
Jill P.
Customer service was very helpful!
Reply from Better Way HealthDec 21, 2023
Thank you for the great feedback, Jill! We consistently strive to provide each customer with outstanding service and it sounds like we did just that. It's our honor to serve you at Better Way Health!
Maxwell O.
I am delighted to share my positive experience with Better Way Health. Their exceptional range of health products has genuinely transformed my well-being, and I am more than pleased to express my gratitude. The quality of their products is unmatched, delivering tangible results that have significantly improved my health. From dietary supplements to wellness essentials, each item reflects a commitment to excellence and customer satisfaction. What sets Better Way Health apart is not just the effectiveness of their products but also their dedication to transparency and quality assurance. The carefully sourced ingredients and the evident research behind each product have instilled in me a high level of trust in their brand. Moreover, their customer service is commendable. Any inquiries or concerns are addressed promptly, reflecting their genuine care for the well-being of their customers. In a market saturated with health products, Better Way Health stands out as a beacon of reliability and efficacy. I wholeheartedly recommend their products to anyone seeking a genuine improvement in their health and wellness journey. Gratefully, Maxwell Osborne
Reply from Better Way HealthDec 21, 2023
WOW! This review left us speechless! Thank you for what is more like a 10-star review! We're thankful you consider us beyond amazing and we take that very seriously. We will continue doing all we can to live up to our reputation in products and service!
William H.
After entering online and trying to cancel my January shipment….”handle with team’ pops up and asks my name….site will not accept any name. I want to use my points prior to December 31, 2023 if I can ever get the site to receive my name to get started!
Reply from Better Way HealthDec 20, 2023
Hello William. What a bummer to see this review and to hear that you were having difficulty logging on to your account. I know that can be so frustrating! I just left you a voice message and an email to let you know that I sent you a link to reset your account. I am hopeful that will help you get logged on. I also want to let you know that I am available to help you make any changes necessary and to help you redeem your final Reward Points. I look forward to hearing back at your earliest convenience. My goal is to WOW you with some exceptional customer service!
Rachel
Very helpful...answered all my questions.
Reply from Better Way HealthDec 20, 2023
Rachel, that is wonderful news, and thank you for the 5-star review! It's an honor to serve you here at Better Way Health!
Mark
Fast,friendly thorough response.
Reply from Better Way HealthDec 20, 2023
Mark, we are thrilled to hear that you had a 5-star experience with us! It's our goal to consistently strive to provide each customer with outstanding service. We value you and thanks for letting us serve you at Better Way Health!
Peggy
I was planning to cancel my subscription. I couldn't remember exactly why I had ordered the beta glucan in the first place. Sharlene reminded me that it is very good for the immune system. That was exactly what I needed to hear, so I continued the order and am looking forward to using this product again.
Reply from Better Way HealthDec 19, 2023
Thank you for the great feedback, Peggy! We love to hear that Sharlene addressed your needs effectively while informing you of the great immunity benefits of our Beta Glucan supplements. It's a joy and pleasure to serve you at Better Way Health!
Gloria
Awesome company & product
Reply from Better Way HealthDec 19, 2023
Thank you for your kind words, Gloria! At Better Way Health, we consistently strive to provide each customer with outstanding service, and quality products that actually work. We appreciate you!
