Excellent
Based on 3,134 reviews
Better Way Health4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to become the #1 rated supplement company on Trustpilot in multiple categories.For us, it's not complicated. We want to offer products that actually work. Our product line is intentionally small and specific, with an emphasis on the immune system. We will not add a new product until we are comfortable offering it to our own family and team members. With that in mind, we are laser-focused on a product called Beta Glucan. Ours in particular is the purest form available and can increase immunity like nothing else. Our team is genuinely passionate about our evidence-based products and serving people with excellence, a combination that truly sets Better Way Health apart!Core ValuesExcellence Everywhere: We strive to do everything above and beyond to glorify God. This is reflected in the products we offer, how we treat each other, and how we treat our customers.Transparency: We want to serve each other and our customers with honesty and openness. When we are transparent with one another, authentic trust is built.Amazing Customer Experiences: When we do everything with Excellence and Transparency this creates a customer experience unlike any other.Core Focus Bettering the world with Beta Glucan.Company VerseI want you to desire the best gifts. So I will show you a much better way. [1 Corinthians 12:31 CEV]Try Our Products For YourselfUse the code below for 10% off your first purchase: TRUST10Beta Glucan 500Beta Glucan 100 PlusBeta Glucan 100Beta Glucan Replenishment CreamOur StoryWhat is Beta Glucan?
Better Way Health (betterwayhealth.com) has 3,134 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
3,134 approved reviews, newest moderated first
Paul
As always, great customer service.
Reply from Better Way HealthNov 22, 2023
Thank you so much for the 5-star review, Paul! We want you to have an Amazing Customer Experience with every interaction at Better Way Health, and love hearing this has been your experience. We appreciate you, and look forward to serving you again!
R L M.
Fighting cancer since 2015 with your beta glucan
Reply from Better Way HealthNov 22, 2023
Richard, we're happy that you are pleased with the Beta Glucan and are grateful you're part of our family at Better Way Health!
Chris S.
Person I talked to on the phone was very helpful and friendly.
Reply from Better Way HealthNov 22, 2023
Thank you for taking the time to leave this great review of your most recent experience with our ACES Team! We appreciate you, Chris, and it's an honor to serve you at Better Way Health!
Don S.
She clearly explained my options. She then reminded me of my rewards points which allowed me to get more Beta Glucan. Great job!
Reply from Better Way HealthNov 22, 2023
Don, we are thrilled that you had an Amazing Customer Experience with us and that we were able to assist you with your Beta Glucan order and redeem some points in the process. We consistently strive to provide each customer with outstanding service. We appreciate you and thanks for letting us serve you at Better Way Health!
Cherie B.
Despite a heavy Black Friday ordering day, Zach helped me very politely!
Reply from Better Way HealthNov 22, 2023
Cherie, we are thrilled that you had an Amazing Customer Experience with Zach! We always strive to provide each customer with outstanding service here at Better Way Health!
William S.
Knowable, personable, answered all my questions. A very pleasant experience.
Reply from Better Way HealthNov 21, 2023
What a great review William! We are so happy we could serve you. Thank you for choosing Better Way Health.
Cynthia Z.
I had started a chat and was not here when answered. i also left an email adress. The very nice representative actually called me and helped me with my order. That is above and beyond normal service. Thank you
Reply from Better Way HealthNov 21, 2023
Thank you Cynthia for your review, and we are glad we could help you with your order! We try to go above and beyond for our customers and appreciate you choosing Better Way Health.
sharon W.
I received a msg from Zack in <24 hours to remedy a subscription order that i didn't receive when i added onto it. Turns out their usual great customer service was still there, but the po didnt get it into my box til the next day. No one can change that, but it was great that BWH was so on it to find the problem and solve it!
Reply from Better Way HealthNov 21, 2023
Thank you for the great feedback, Sharon! We are happy to hear that you received the excellent service that you deserve from Zach. We are always happy to help, and it's an honor to serve you at Better Way Health!
