BikesDirect.comReviews of bikesdirect.com

The bike came quickly and was easy to put together. The bike had minor scratches and a ding on it. Because I did not sit on it prior to purchasing, I had to buy after market parts to make it more comfortable. The seat is very hard, the neck was to low and the pedals are was to slipery. The gears do not change smoothly and I had to adjust the brakes a few times. The color is more of a purple than a blue. I read and understand the color dissclaimer, but this is WAY off.

Great company. Responsive customer service fixed my order after I made a mistake and ordered the wrong size.

2nd Motebecane bike I've purchased. I love my bike and great price too!

The company stood behind their pledge to offer a return and refund if not satisfied with the bicycle they purchased.

Broken box, no instructions, no tools, misaligned wheels, flimsy material, bad service, no variety selection

The price from bikesdirect is great so it's a good value. But Over the past few years, I have ordered a few bikes from them that each arrived damaged. They always blame the shipper as well even though the box is in great shape.

I have purchased and enjoyed 4 bikes from bikes direct. I recently purchased one that did not fit me and I was able to return it. My tip is to carefully inspect and partially assemble your new bike to make sure it's suitable for you. Also, pay attention to sizing. Bikes direct has some nice bargains they should include more thorough geometry charts in description though.

I have been purchasing Motobecane bikes since high school! I’m in college now with children and still buy from Bikesdirect.com! I trust these bikes and ride black diamond trails. Zero issues! Always quality!