Eddy S.
Jacob was super helpful and…
Jacob was super helpful and knowledgeable
Reply from Bitcoin IRAFeb 2, 2026
Thank you for your feedback on Jacob's care. We appreciate you, Eddy!

Excellent
Based on 429 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Bitcoin IRA (bitcoinira.com) has 429 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
429 approved reviews, newest moderated first
Eddy S.
Jacob was super helpful and knowledgeable
Reply from Bitcoin IRAFeb 2, 2026
Thank you for your feedback on Jacob's care. We appreciate you, Eddy!
bruce H.
Quick response, courteous, told me exactly what I wanted to know. Couldn't ask for anything more. Thank you!
Reply from Bitcoin IRAJan 27, 2026
We're so glad you're enjoying the BitcoinIRA experience, Bruce! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
Pam
Jacob answered all my questions concerning my RMD.
Reply from Bitcoin IRAJan 27, 2026
Thank you for your feedback on Jacob's care! We appreciate you, Pam!
Paul
I just had a quick question about tax forms and as usual John and other employees that I have talked to had the answer right away and are always polite and kind. Thanks
Reply from Bitcoin IRAJan 27, 2026
We're so glad you're enjoying the BitcoinIRA experience, Paul! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
Raymond
Aliyah answered my question immediately and helped me resolve the issue in just a minute or so, plus she did so with a gracious spirit. Excellent service!
Reply from Bitcoin IRAJan 27, 2026
Thank you for your feedback on Aliyah's care! We appreciate you, Raymond!
Cindy C.
Ana is in the process of trying to help out on a clerical issue with my account. She has been professional and understanding during the entire process and we are getting the issue resolved.
Reply from Bitcoin IRAJan 27, 2026
Thank you for your feedback on Ana's care! We appreciate you, Cindy!
Customer
Quick, clear explanations to questions regarding year end balance / rmd and butcoin staking
Reply from Bitcoin IRAJan 27, 2026
We're so glad you're enjoying the BitcoinIRA experience! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.
Chinedu
Outstanding Customer Service I had the opportunity to speak with Joelle today. She answered my questions, was professional, forthcoming with helpful information and an absolute pleasure to speak with. I appreciate BitcoinIRA as a key player in helping one prepare for retirement by providing opportunity to participate in crypto's capital appreciation potential.
Reply from Bitcoin IRAJan 27, 2026
We're so glad you're enjoying the BitcoinIRA experience, Chinedu! Nothing makes us happier than satisfied clients. Please don't hesitate to reach out should you need anything else.