Excellent
Based on 429 reviews
Bitcoin IRA4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Bitcoin IRA (bitcoinira.com) has 429 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
429 approved reviews, newest moderated first
Ron H.
Tanya with Bitcoin IRA reviewed by account to confirm no fraudulent activity had occurred. She was very helpful and provided good advice going forward.
Reply from Bitcoin IRANov 17, 2025
Ron, thanks for your feedback. We're here to help!
AVS
quick pick up to answer my questions
Reply from Bitcoin IRANov 10, 2025
Thank you, AVS! Should you need anything, please don't hesitate to reach out.
Jeremy R.
Just signed up the other day and it couldn't of went smoother. The people were very friendly to talk to and explained everything to me very easily. Just texted Joelle on the app with some questions I thought of after I set up my account and she responded quickly and was able to answer my question. Seems like a good company.
Reply from Bitcoin IRANov 10, 2025
Jeremy, we really appreciate your kind words! Thank you for being a client!
Christopher B.
I contacted Bitcoin IRA after experiencing a phishing attempt. Tony Tijerina took my call, looked at my account, and reassured me that everything was secure and OK. I appreciate Tony's understanding and patience!
Reply from Bitcoin IRANov 5, 2025
Christopher, thank you for your feedback on Tony's service. We're glad to hear that he was able to alleviate your concerns.
dan
Short, sweet and to the point. Jacob McMillian is very efficient and effective.
Reply from Bitcoin IRANov 5, 2025
Dan, , thanks for the feedback on Jacob's service. If you need anything else, please don't hesitate to reach out.
James
Jacob met and exceeded my customer service expectations
Reply from Bitcoin IRANov 5, 2025
James, thanks for the feedback on Jacob's service. If you need anything else, please don't hesitate to reach out.
Andrea T.
Great customer service! I Love how you get a human to talk to, and usually right away. A+
Reply from Bitcoin IRANov 5, 2025
We're so glad you're enjoying the live, human support, Andrea. Thanks for being a client.
Rich S.
Joelle was helpful with the information she had. But terrible info was sent out to customers Oct 29 regarding limit trading on Browser or the App. I cannot trade on App, however! Why?
Reply from Bitcoin IRAOct 31, 2025
Rich, thanks for your feedback. We understand how frustrating your experience must have been and we've shared your comment with the team. We prioritized releasing the feature as soon as possible on web app first, and mobile app support will be available very soon. You'll be glad to hear that you were one of the first clients we whitelisted for this new feature and we made sure to correct the email announcement to include the limited app support in the general release. We appreciate your patience!
