Excellent
Based on 429 reviews
Bitcoin IRA4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Bitcoin IRA (bitcoinira.com) has 429 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
429 approved reviews, newest moderated first
Jody H.
Aliyah Jackson was super helpful, patient, explained what needed to be done, didn't get frustrated with my many questions. Great job!
Reply from Bitcoin IRASep 2, 2025
We're so glad Aliyah was able to give you the care you needed, Jody! We appreciate you.
Teresa O.
Anna was very courteous and and eager to help with all of my questions.
Reply from Bitcoin IRASep 2, 2025
Teresa, thanks for taking the time to share your experience with Anna! We appreciate you.
ALVIN F.
My agent Joelle was super nice and patient with me. Really appreciated it.
Reply from Bitcoin IRASep 2, 2025
Thanks for taking the time to share your experience with Joelle, Alvin! We appreciate you.
Thomas Y.
I have been trying since 8/4 to get a transfer_distribution. There is always a reason it is rejected.
Reply from Bitcoin IRASep 8, 2025
Hi Thomas, we genuinely regret that your experience didn’t meet expectations and appreciate you bringing these concerns to our attention. We reached out to make it right and got your distribution through and we hope you can understand that all these issues led to unexpected delays we could not avoid. The form was incorrectly filled out and led to a delay, along with some technical difficulties regarding the call scheduling. Please know that our primary focus is to help Americans save for retirement while adhering to IRS, DOL, and other federal and state regulations to safeguard client assets. Our clients’ security is our #1 priority; therefore video ID calls are necessary to ensure that your account and requests are safe. If you need anything else, you can reach us at 877-936-7175. Thank you!
customer
Took care of my request as fast as possible. I'm happy!
Reply from Bitcoin IRAAug 25, 2025
Hi, thank you for your review! We're so glad you received fast and efficient care. Should you need anything please don't hesitate to reach out!
Patrick P.
Jacob did a great job helping me today and he has also helped me before.
Reply from Bitcoin IRAAug 25, 2025
Hi Patrick, we're so glad Jacob gave you the care you needed. Should you need anything please don't hesitate to reach out!
David S.
Ana was friendly and helpful and professional. Gave me everything I needed to know.
Reply from Bitcoin IRAAug 18, 2025
David, thanks for sharing your service feedback! We're glad to you received friendly and professional care. If you need anything else, please don't hesitate to reach out.
Pam Glasson E.
Joelle was terrific today. She patiently guided me through the firms I needed and how those would be processed. She saved me time and energy.
Reply from Bitcoin IRAAug 18, 2025
Hi Pam, we are very glad to hear that Joelle was able to save you time and energy. It's our pleasure to be of assistance! Should you need anything else in the future, please don't hesitate to reach out. Have a great day!
