Excellent
Based on 429 reviews
Bitcoin IRA4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Bitcoin IRA (bitcoinira.com) has 429 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
429 approved reviews, newest moderated first
Pam P.
Was very surprised to be offered this gift for my birthday! Thank you so much! You have always given me great service!
Reply from Bitcoin IRAFeb 5, 2025
Hi Pam, we're so glad you like your birthday gift! Happy Birthday! If you need any help in the future please don't hesitate to reach out.
Katharine R.
Maribel did a great job helping my partner, Phil, get where he needed to go and with transferring his data. Thank you to the entire Bitcoin team!
Reply from Bitcoin IRAJan 27, 2025
Katharine, we're so glad to hear Maribel gave your partner Phil the help he needed! Thank you for your review.
Peter B.
Maribel was fantastic. Listened carefully and quickly navigated a highly complex set of circumstances. When are you going to give her a pay raise and promotion? You need more staff like Maribel for sure.
Reply from Bitcoin IRAJan 27, 2025
Peter, thank you for the kind feedback about Maribel. We've shared it with the team!
ZK
To All I’ve been an investor in Bitcoin Ira since 2021. I’ve called support many times over the last few years. When support answers my calls, it’s always this same lovely voice of a woman, named Tanya Soler. She has helped me through numerous questions over the years. She's gone the extra mile every time to get me through my own learning curve. Tanya is a professional. Thank you Bitcoin Ira Thank you Tanya Talk soon Zach
Reply from Bitcoin IRAJan 20, 2025
Zach, thank you for your five star review of Tanya, it means the world to us and we've shared your feedback with the team. We appreciate having clients like you to serve. Have a great day!
Reuben L.
Maribel is the consummate professional. Maribel is knowledgeable patient and very informative on th policy procedures and path one needs to take to help you with your investment. Maribel is passionate and will take the Tim etc listen to you, learn from you and lead you in the right direction! Maribel is an asset to BITCOIN IRA and the company should be glad to have her not only as an employee but an ASSET!
Reply from Bitcoin IRAJan 20, 2025
Hi Reuben, we agree! Maribel is a true gem and we're glad to hear that she's been giving you a great customer service experience. Thank you for taking the time to share your experience. Have a great day!
Jaime
I must have called about 4 or more times to get my cash distribution done, All of the agents have been very helpful. Maribel in particular was spot on, she reassured me that everything was received and that I would be getting my wire very soon. It was a reassurance that makes me feel you guys really care about your customers and as Maribel pointed out I have been with you guys since 2019 and will continue to be here. I was lucky because, what are the odds I would get the same person twice, Well I got Maribel and is an excellent customer service representative , she is very professional and amiable. I’m fortunate to have had her helping me out. She is good. Thank you for everything guys!!!
Reply from Bitcoin IRAJan 20, 2025
Jaime, we're honored to have your business since 2019 - thank you for your continued support and your kind review of Maribel. We've shared it with the team!
Anna
Maribel was kind and patient as she answered my questions. Very professional! I’m very pleased with my experience with BitcoinIRA and how they are always willing to assist me.
Reply from Bitcoin IRAJan 13, 2025
Anna, thank you for the kind words about Maribel - we've shared your feedback with the team! Please don't hesitate to reach out again if you need any help!
Todd O.
Leslie Means at Bitcoin IRA was very friendly and helpful! Leslie clearly knows her stuff with transactions and helped me handle some small challenges with grace. Thank you.
Reply from Bitcoin IRAJan 10, 2025
Todd, thanks for sharing your great experience with Leslie! We've shared it with the team.
