BlinkReviews of blinkforhome.com

I own 8 cameras at the cottage. Last year a camera just went out. After being on the phone for an hour they agreed to send me a replacement. Now a camera that I purchased and used for 1.5 years went out. I even bought the solar panel for this one due to the location of it. Called and tried for 30 minutes to get them to fix the issue. No luck. Sent several emails,no luck. Said sorry nothing we can do and have a good day. I will not be replacing this camera. Instead will switch to a different company that knows customer service. Do not buy. After warranty or first battery change, you will have issues. Building a new house now and was going to add cameras. Not going with blink if this is how I'm treated.

If there were negative scores, I would give! Blink support treats you like a fool. They do not answer your question and keep saying the same thing without context. My issue was not solved after a week of emails exchanged...

Do not buy these. Buy anything else. They do not work. They do not live up to their warranty and they have horrible customer service. This is basically a scam. They cannot handle weather. Their batteries do not last. And their tech support is horrible. Go elsewhere!

I had blank camera second generation the first house that I ordered Blink I had seven cameras they all worked pretty good never did they give me a sign of off-line now in my new house. I bought blank thinking it was as good as the first set I bought I have the third generation and I am so disgusted that every couple of weeks I have one camera that constantly goes off-line and then I change the batteries. I do everything it says, and I am just disgusted with the fact that it’s constantly going off I think the quality of the cameras have dropped. It is ridiculous that every 2 to 3 weeks I have to take this and pull the batteries out to reset the camera. This is a disgusting garbage that they are selling.

DO NOT BUY BLINK!!! THEIR PRODUCT SUCKS AND THEIR CUSTOMER SERVICE/ SUPPORT PLAYS GAMES. THEY WILL NOT PROVIDE PROPER PARTS TO REPAIR. PRODUCT IS A JOKE!!!

I’ve had the cameras for a few days now, working great. Kind of slow to load live view compared to Ring but that could be my internet. Very easy to set up on the app and mount to my house.

I am writing to express my extreme frustration and disappointment with the recent experiences I have had with your service and support. I have been a loyal customer, owning over five of your cameras and subscribing to your cloud service for some time. Recently, my subscription stopped working, incorrectly indicating that I do not have an active subscription. In an attempt to resolve this, I went to my Amazon account and deleted the existing subscription, hoping to link a new one. However, when I tried to do this through the Blink app, I was met with an error stating that my Amazon account is already linked to a Blink account. After confirming multiple times with Amazon support, and having an Amazon supervisor check the backend, it was confirmed that there are no Blink accounts attached to my Amazon account. Despite this, when I contacted Blink support twice for assistance, I was met with unhelpful responses, refusal to escalate my issue to a supervisor, and no resolution to my problem. This experience has not only wasted my time but has also left me feeling that I have invested in a product that does not work as intended. It is unacceptable that Blink sells subscription plans that fail to function properly and employs support staff who are unable to provide the necessary assistance. I demand an immediate resolution to this issue and proper compensation for the inconvenience caused. Please have a supervisor contact me directly to resolve this matter. I hope for a swift response and a satisfactory resolution. If this issue is not addressed promptly, I will have no choice but to escalate this matter further.

I would give them no stars if I could. I've only had my camera for about 6 weeks and have had nothing but trouble with it, cutting off overnight - they blame my wifi. I've had a long phone call with BT, they tested everything their end and I sent the report through which I emailed to Blink. I bought a new phone and smart switched everything over and I can't log in to my app, invalid credentials. They blame my wifi, reset and reboot. They sendt me loads of irrelevant links which were no help at all. Guess what it's works on my old phone so it's not the wifi. BT sent an engineer over and reset, rebooted and performed tests with their kit, all good. He didn't have a good word to say about Blink and recommended a product for me. They get this all the time with Blink. The whole point of getting a camera is for security and why they can't get the camera to work with my wifi I don't know. There's a problem with Blink somewhere, and as for tech support it really is non existent, only contactable by email from their website, no free customer service number. The staff I talk to are lovely but can't answer my queries, just keep sending me around and around in circles, implying that the problem is with me. It's not tech support in the true sense of the word. All in all a very frustrating experience.