Reply from Blue Edge FinancialJan 7, 2025
Thanks for taking the time to share your experience. I’m really sorry to hear that things haven’t gone the way you hoped. I can definitely understand how frustrating it must feel to put in the time, effort, and money and not see the results you were expecting.
Trading can be tricky, and while our tools and strategies are designed to help, there’s always some level of risk involved—whether you’re using automation or trading manually. That being said, we’re always looking for ways to make things easier and more effective for our members.
I also want to address your comments about coaching and support. It sounds like you had a great experience with Prit, and I’m sorry you felt like the service wasn’t the same afterward. Since then, we’ve made some big improvements, including giving you direct access to Success Coaches through live chat and adding Zoom Tech Rooms where you can get hands-on help with tech issues.
We’ve also rolled out the BEF Launcher to make setup faster and simpler—fewer clicks, less hassle. Plus, our 24/7 support team and step-by-step video guides to help if you get stuck.
I get that the process can feel complicated at times, and we’re constantly working to make it better. We'd love the chance to chat with you and see if there’s anything else we can do to help. Feel free to reach out anytime through live chat or email, and we’ll do whatever we can to support you.
Thanks again for your feedback—it helps us improve.
Best regards,
Adam Wenig
CEO, Blue Edge Financial