Blue Edge FinancialReviews of blueedgefinancial.com

Reply from Blue Edge FinancialOct 24, 2024

Thank you for sharing your thoughts and experience with us. We’re sorry to hear that our support didn’t meet your expectations and appreciate the chance to clarify how our process works. While we aim to provide one-on-one guidance initially to help with onboarding and setup, we also offer a variety of ongoing support channels that are available throughout your journey with us. This includes 24/7 live chat support for both technical and success-related inquiries, daily office hours with a Success Coach, as well as open mic sessions for questions every weekday. We also have a robust knowledge base with searchable articles, detailed setup tutorials, and a large Discord community where you can connect with fellow traders and our support team. We’d love to better understand the limitations you’ve encountered with our product and work together to address them. We’ll be reaching out to you directly to discuss possible solutions, as our goal is to help you feel fully supported and achieve success in the program. Thank you again for your feedback, and we’re here to ensure you have the best experience possible. Best regards, Adam Wenig CEO, Blue Edge Financial

Reply from Blue Edge FinancialOct 3, 2024

Dear David, Thank you for taking the time to share your experience with us. We’re genuinely sorry to hear that you feel this way, and we want to address your concerns thoroughly. To clarify, Blue Edge Financial is not a prop firm. Our membership offers tools and strategies that are designed to help traders get funded through prop firms, but we do not have control over their payout processes, as each prop firm operates independently. We recommend prop firms that we have personally used and received payouts from, ensuring they meet our standards before making them available to our members. That said, prop firms’ policies and situations can change at any time, which is a risk that comes along with the trading industry—whether trading manually or using other expert advisors (EAs). As traders, it’s essential to adapt, and we constantly scout for new and better prop firms that pass our internal team’s tests before making any recommendation. Regarding your payout issue, we completely understand your frustration and are very sorry to hear that you were denied a payout. It’s important to note that the funded accounts provided by prop firms are demo accounts, as this is an industry-standard practice. Once a trader reaches a certain level of profit, the prop firm pays out from its live accounts. We do not endorse any firm that we have not vetted, and we take these issues seriously. As for our money-back guarantee, if you have followed our policy and attempted to get funded through five prop firm challenges without success, we are committed to offering a refund as per our terms. If you believe you are eligible, please contact our live chat support team, and we will assist you with this process. We were particularly shocked to hear that a former employee contacted you after leaving the company and attempted to scam you. We want to make it clear that this is not something we condone or have control over. Our membership is sold exclusively through authorized representatives, and any communication from former employees or unauthorized third parties is entirely outside of our influence. We do not work with third-party vendors, and all official sales contact is initiated only after you complete an application to inquire about our program. Thank you again for bringing this to our attention and we hope to work with you to resolve any remaining issues. Please don’t hesitate to reach out directly to our support team so we can assist you further. Best regards, Adam Wenig CEO, Blue Edge Financial