Reply from Blue Edge FinancialNov 20, 2023
Hi Ricky,
Thank you for your feedback. We appreciate the opportunity to address your concerns.
First, we still couldn't find any customer records under your name in our system, so we're unsure if you've actually used our product or if you're a competitor trying to discredit us. Either way, we're happy to clarify.
If our bot were just a basic grid bot, we'd agree that it would be overpriced. Free grid bots are indeed widely available on platforms like MQL5. However, our system is vastly different.
What sets our trading system apart is our innovative leaderboard that leverages narrow AI to manage over 500,000 trading strategies. This AI continuously evaluates and updates these strategies to identify the ones currently excelling in passing prop firm challenges. Thanks to this technology, we've successfully helped over 750+ individuals become funded traders—and that number is growing.
Regarding your refund claim, we do offer a money-back guarantee. If a customer follows our program and still doesn't get funded, we refund 100% of the purchase price and cover any challenge fees. Since we couldn't find your information in our customer records, it's difficult to process a refund. If you are a legitimate customer and meet the refund criteria, please reach out to our 24/7 live chat support on our website, and we'll be happy to assist you.
Thank you for your time and understanding.
Best regards,
Adam Wenig
CEO, Blue Edge Financial