Great
Based on 974 reviews
BodyLogicMD4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BodyLogicMD is a Network of Physicians Specializing in Bioidentical Hormone Replacement Therapy (BHRT). Resolve Hormonal Imbalance, Low T & Menopause Symptoms.
BodyLogicMD (bodylogicmd.com) has 974 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
974 approved reviews, newest moderated first
Karen B.
Very happy working with Dr Plucknett for the last year …definitely feel better!!
Reply from BodyLogicMDJul 19, 2021
Karen, serving our patients is why we exist. We are so happy you have shared your positive experience. Thank you!!
James D.
Doctor Thomas is very thoughtful, considerate, and knowledgeable.
Reply from BodyLogicMDJul 19, 2021
Wow James! Thank you for this positive review. We at BodyLogicMD continue to work hard to serve our patients to the best of our abilities.
Loretta N.
The price was to high for meds. Did ok with sending things. But felt a little disconnected from them.
Reply from BodyLogicMDJul 15, 2021
Thank you Loretta for taking the time out of your day to leave us a review. Reviews are more helpful to us than you know! BodyLogicMD is not the least expensive option for bioidentical hormone replacement, nor the most expensive option and we do take pride in our network of practitioners which offers the most highly trained practitioners in the field. We sincerely hope you will continue your care with BodyLogicMD.
Mary ann C.
Excellent caring care!!! Professional and friendly Thank you
Reply from BodyLogicMDJul 19, 2021
Mary Ann, it is our goal to provide quality care to each and every patient we serve. Thank you so much for the positive feedback.
Catherine H.
My phone calls were recorded for response but never heard from Body Logic. My entire medication order was taken off auto ship when I requested that only one be removed. Finally, after repeated calls someone straightened out my account. This is not competent management. If I could purchase my particular medications elsewhere I would waste no time in doing so. Also, please give your telephone employees some telephone skill training, some sound like they were just awakened from a nap!
Reply from BodyLogicMDJul 15, 2021
Catherine, I am sorry that you had difficulty with your auto-shipments but I am pleased to hear that this issue has been addressed. I noticed in your review you also mentioned that your interaction with our employees was not satisfactory. Our goal is to provide quality care to each and every patient we serve, and I apologize we did not achieve that standard for you. Rest assured, this will be looked into and addressed as well. We really do appreciate all patient feedback and are constantly striving to elevate the patient experience.
Clair
My doctor is so wonderful and has done so much to help me, I would give her and her office staff 5 stars. The BodyLogic MD is a different story. The old system for managing supplements, medication, appointments was easy to use, sent reminders about supplements being shipped and allowed me to manage my orders online. Since the new system, I have so many problems, have to call in endlessly, and still after all that time and effort my orders are still a mess. I no longer get reminders. My order in split into multiple separate orders and I get charged $10 for each one that is under $100, even though they ship on the same day to the same address. No one is able to change it into one order, not the doctor's room, not the call center. I am unable to change anything about the order or put just one supplements on hold, I have to call in for everything. I have no idea what the prices are. No longer do I get paperwork in my orders, they arrive with nothing. A supplement in a box, that's it. No where online is there a price. Money is just deducted from my credit card and I have no idea what for. Extra shipping charged whatever, and I have no idea.
Reply from BodyLogicMDJul 15, 2021
Clair, we are very sorry you are dissatisfied with your experience. This is not the reputation BodyLogicMD strives for. We want to make sure you get connected with the appropriate team member to rectify this situation. Please contact us at your earliest convenience at (800)595-0538 or email [email protected] so we can move forward with getting you the help you deserve. If you require further assistance please reach out to me at [email protected]. Thank you for the opportunity to make this right.
Ron M.
Staff always friendly & all my questions were answered. Thank you!!
Reply from BodyLogicMDJul 19, 2021
Ron, making our patients happy is what makes us happy. We appreciate your positive review!
Nina M.
All I knew is my body was not up to fixing me. I found out that I used up my juice and I was helped to start filling my juice up. Bravo
Reply from BodyLogicMDJul 19, 2021
Nina, we really appreciate you taking the time out of your day to share your experience with BodyLogicMD. We are grateful for patients like you!
