BOXComponentsReviews of boxcomponents.com

Great products, fast delivery, and now an even faster bike!

User friendly online sales platform, quality components, and exceptional customer service. Products ship within 24 hrs, show up as ordered, and handle the stress of racing without failing. The team at BOX makes it easy to endorse their products.

I had issues with website while ordering. Maybe on my end. I used the chat feature.And got a helpful response. Customer service was good. Happy with my purchase.

Fantastic value for the overall apparent component quality, definitely will be recommending Box to friends in the future! The kit installed and tuned very easily, shifts crisp and precise and I was provided with everything I needed. Only gripe (minor) is the limit screws were at strange extremes of adjustment as received and the H screw cannot be adjusted into range until a chain is put on. If it is adjusted into range, the cage of the derailleur contacts the cable pull connection on the derailleur body and prevents movement further. A lockout to hold the cage fully extended would solve this and be a nice feature. The L screw also has a minor tool access issue, fouling the hex key wrench into the cable stop arm. These quirks only caused some scratches during assembly which a more competent mechanic may have worked around better, but some revision in design might solve them.

Love the prime 9!

Unbelievable timely shipping Thanks for everything guys

Website is easy to navigate. Found exactly what I was looking for immediately. There was even a promo code to use. The items shipped even faster than I expected! They're a very innovative company with great products that don't break the bank and allow cyclists to keep rolling.

Whenever I've had an issue with an order, the support team has been exceptional in helping me correct my mistakes. They respond to emails promptly, and I've even received calls to clarify my needs. Their dedication to customer service has made me a loyal customer for life.