Lisa G.
Horrible return policy…
Tried it out for a day just at home-had to take the tags off to do that. Fits length wide perfect., but it digs into the top of my foot-even with adjusting the straps. Your return policy is awful-I can’t return it because I wore it for a few hours! How the heck else are you supposed to make sure it works. Won’t work for me-can’t return -zero stars!
Reply from BraceLabNov 18, 2025
Lisa, thank you for your feedback. We’re sorry to hear that the brace wasn’t comfortable for you. We do offer a free 30-day return policy, and you’re welcome to send the brace back for a refund within that window. You can obtain a return label by reaching out to our support team at [email protected] or calling us at 8887-235-8221.




