Excellent
Based on 3,636 reviews
BraceLab4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
BraceLab (bracelab.com) has 3,636 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
3,636 approved reviews, newest moderated first
Eileen R.
I have been wearing my brace most of the time. I cannot wear it with some of the compression stockings. They are just too tight to get over the brace. Sometimes it does make an imprint on the top of my foot. It will bunch up on top. It has been helping my plantar fasciitis.
Reply from BraceLabNov 12, 2025
We appreciate you sharing your experience. We're glad to hear that the brace is helping your plantar fasciitis.
PB
Sizing is incorrect. Disappointed that after back-and-forth with customer service and sending pictures etc they said it could be replaced, but then the replacement form said the brace needed to be in perfect condition. It is in perfect condition except I cut it per the instructions provided initially.
Reply from BraceLabNov 7, 2025
We appreciate your feedback and are sorry the sizing was off. We regret the replacement process has not been seamless for you.
barbara
Cannot live without them ❣️
Reply from BraceLabNov 7, 2025
We're so happy they're essential for you! Thank you for your wonderful feedback; it means a lot to us.
Pat K.
This brace is the best thumb brace I have experienced. It's nice and small and doesn't get in the way of doing most things. So many others are too big and bulky. I got the wrong size at first, but was able to return it and get a smaller one with no problem.
Reply from BraceLabNov 7, 2025
We're happy to hear that you find our brace comfortable and non-restrictive. We appreciate your feedback regarding the size exchange process and that it was resolved smoothly. Thank you for sharing your experience!
Peggy
I am impressed with the brace. I didn't think it would work for me as the hand at the end of the video looked like mine. It stated it won't fit, etc. I put it on and adjusted it and it has been great. A little achy as I adjusted to it, but now I feel achy when I don't wear it. I'm so glad it worked otherwise it would have been surgery.
Reply from BraceLabNov 6, 2025
We're happy to hear the brace is working well for you! We appreciate you sharing your experience and are so glad it's providing relief. Thank you for your feedback.
Margo B.
Easy to use web site. Good quality product.
Reply from BraceLabNov 5, 2025
We're happy to hear that you found our website easy to use and that you are pleased with the product's quality. Thank you!
James M.
I have ordered a second brace in the correct size for me. I have emailed two inquiries as to how to return the first brace (worn only to try for fit, put back in packaging), but have received no response. Second brace, ordered 10/29, has not arrived yet.
Reply from BraceLabNov 4, 2025
James, thank you for your review and feedback. We don’t have any record of emails from the name or email address listed on your order. Please make sure any messages are sent to [email protected], as that is our official customer support email. If you e-mailed us using the e-mail on your order or shipping confirmation, then we did not receive them - those addresses aren’t valid. Please contact our support team by phone at 888-235-8221 and we will be happy to assist you with your return. Support is available Monday-Friday 9am-5pm EST. In regards to your order placed on 10/29, it has been delivered. If you did not receive it, please contact our support team for further assistance.
Alan N.
Provides the perfect support I need for my skier's thumb injury.
Reply from BraceLabNov 3, 2025
We're happy to hear that our product provided the support needed for your skier's thumb. Thank you for your positive feedback!
