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BraceLab Reviews | Read Customer Reviews of bracelab.com

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Health & Medical
Health Equipment
BraceLab

BraceLabReviews of bracelab.com

Health Equipment
2609 Atlantic Avenue, Raleigh, North Carolina

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4.7

Excellent

Based on 3,636 reviews

BraceLab4.7

Reviews3,636 About Contact

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Rating breakdown

5 star83%
4 star9%
3 star4%
2 star2%
1 star3%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About BraceLab

At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.

BraceLab (bracelab.com) has 3,636 customer reviews on Folks Told, with an average rating of 4.7 out of 5.

Also known as: bracelab.com
Website: bracelab.com
Category: Health Equipment
Location: Raleigh, North Carolina
Listed on Folks Told: 2026

Contact & location

(888) 235-8221
bracelab.com
support@bracelab.com
2609 Atlantic AvenueRaleigh, NC 27604

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 91% of reviews.
Most recent review: June 2026.

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BraceLab reviews

3,636 approved reviews, newest moderated first

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madeleine F.
Apr 11, 2025
GREAT!
Light and manageable.
Reply from BraceLabApr 11, 2025
Thank you for your review! We are happy to hear you found the brace lightweight and easy to manage.
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June R.
Apr 11, 2025
Thumb Brace Return
I ordered a thumb brace from BraceLab, and it arrived in a timely manner. Although the product didn't work for me, the return process was simple and efficient. I received a refund within a week or ten days of mailing the brace back to them.
Reply from BraceLabApr 11, 2025
We appreciate you taking the time to share your experience. We're glad to hear that the return process was smooth and efficient for you. We strive to make our customer experience as positive as possible.
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Grant H.
Apr 11, 2025
I received a no questions asked refund…
I received a no questions asked refund promptly. Great job.
Reply from BraceLabApr 11, 2025
We appreciate your kind words and are glad to hear that you received a prompt refund.
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Mchela
Apr 10, 2025
Fits perfectly for my yoga practice
Fits perfectly (size 1), prevents hyperextension during my intense yoga practice. Not bulky or too restrictive (allow full flexion). It is also adjustable. Quality materials
Reply from BraceLabApr 11, 2025
Thank you for your kind words and detailed review. We are thrilled to hear that you are enjoying the product and that it is meeting your needs during your yoga practice. Your feedback is valuable to us and helps us to continue providing high-quality products.
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Michael J. Y.
Apr 10, 2025
The Stitching is Pricking
Everything about this brace is great, with the exception that at certain points where stitching comes together, there is rubbing and/pricking. I purchased the anaconda knee brace for comparison and there is no itch/pricking of the stitching. Otherwise, it seems to do a good job from keeping my knee from twisting.
Reply from BraceLabApr 11, 2025
We appreciate your feedback and are glad to hear that the brace is effective in supporting your knee. We understand your concern about the stitching and will take your feedback into consideration as we continue to improve our products.
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Fran Paladino M.
Apr 10, 2025
Replaced 10+ year old brace
The brace I received replaced the one I have had for 10+ years. It was time to replace it due to the Velcro did not want to stay together anymore. It helps my thumb problem immensely! I hope you are still around in 10 years if I need another one!
Reply from BraceLabApr 11, 2025
We appreciate you taking the time to share your positive experience with our product. It's wonderful to hear that our brace has been helpful in addressing your thumb issue. We strive to provide high-quality products that meet our customers' needs, and we're glad to hear that our brace has lived up to your expectations. We hope you continue to find our products beneficial in the future.
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Linda D.
Apr 10, 2025
Terrific fit
Terrific fit! Customer service talked me through the size to order. Worked out great!
Reply from BraceLabApr 11, 2025
We're so glad to hear you had a positive experience with our support team regarding sizing! We appreciate you taking the time to share your feedback.
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Jane
Apr 10, 2025
The shipping was fast the brace so far…
The shipping was fast the brace so far is helping. It doesn’t press down on the joint so that’s good and it’s a pretty cool brace. It’s a little pricey, but it’s worth it at the end.
Reply from BraceLabApr 10, 2025
Jane, thank you for the great feedback! We're glad to hear the MetaGrip is helping and that you're happy with the fit and design.
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