BraceLab Reviews | Read Customer Reviews of bracelab.com

BraceLab Reviews | Read Customer Reviews of bracelab.com

BraceLab reviews

3,636 approved reviews, newest moderated first

Susan K.
Mar 11, 2025
A Disappointment
My orthopedist’s office recommended I get the ortho Medigrip device for arthritis in my thumb joint. The device seems sturdy and well constructed. The delivery was quick and the customer service and communication was excellent. The reason I am giving it only 3 stars—- It doesn’t provide any relief for me. My pain is the same when I am wearing it or when I am not. So, it was very disappointing. Especially since it costs basically $100.
Reply from BraceLabMar 12, 2025
Hi Susan, thank you for your kind words about our company and product. We're sorry to hear that the MetaGrip hasn't been effective for you. Please let us know if there's anything we can do to assist you at this time. We'll take your feedback into consideration as we continue to develop our offerings.
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JS
Mar 11, 2025
Received in a timely manner
Received in a timely manner. Works well.
Reply from BraceLabMar 11, 2025
We're glad to hear that you received your order promptly and that it's working well for you!
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R. M.
Mar 10, 2025
Kept me updated when it was mailed and…
Kept me updated when it was mailed and when it would arrive.
Reply from BraceLabMar 11, 2025
We appreciate you taking the time to leave a review and had good experience with the delivery!
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Mrs Jeanne A K.
Mar 10, 2025
The brace fits well and it gives me…
The brace fits well and it gives me added support to my CMC joint while I’m writing and do some of my daily tasks. Thank you for the great Customer Support.
Reply from BraceLabMar 11, 2025
We're thrilled to hear that the brace is providing you with the support you need. It's wonderful to know that our Customer Support team was able to assist you. We appreciate your feedback and are glad you're satisfied with your purchase.
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krystle L.
Mar 10, 2025
Puts pressure right where it's needed!
This is the firs thing I have tried that actually let's me out weight on my wrist to do a Pushup. Now I can go take my fitness test and pass it, no waivers needed.
Reply from BraceLabMar 10, 2025
We are thrilled to hear that our product has helped you achieve your fitness goals. It's fantastic that you can now confidently take your fitness test without any restrictions. We appreciate your positive feedback and are glad our product has made a difference for you.
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gail M.
Mar 10, 2025
Delivery time
The delivery of the brace was longer than expected. It takes some time to get adjusted to the brace but once I did it is comfortable.
Reply from BraceLabMar 10, 2025
We appreciate your feedback and are glad to hear that you are finding the brace comfortable once you adjusted to it. We understand that delivery times can be frustrating, and we strive to provide timely service. Thank you for your understanding.
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Karen B.
Mar 9, 2025
I love my thumb braces!
I love my thumb braces!
Reply from BraceLabMar 10, 2025
We're so happy to hear you love your thumb braces! Thank you for your review.
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Sue W.
Mar 9, 2025
It was easy to find the brace I needed
It was easy to find the brace I needed. Quick delivery.
Reply from BraceLabMar 10, 2025
Thank you for your kind words. We're glad you found the brace you needed and that your order arrived quickly.
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