Average
Based on 826 reviews
Brainsmate3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Join our community What is BrainsMate? Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind. 🧠 Assess Your Intellect Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style. 🎯 Train & Improve Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes. 🌱 Expand Your Growth Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth. Challenge your brain Need assistance? No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team. Contact Us
Brainsmate (brainsmate.com) has 826 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
826 approved reviews, newest moderated first
Eldi F.
Good to know your Iq
Reply from BrainsmateSep 30, 2026
Dear Eldi, Thank you for your feedback! We are glad BrainsMate could provide you with a clear and useful insight into your cognitive test results. Customer Support Team BrainsMate
Noah
I didn’t know I was a genius, 132 at 13
Reply from BrainsmateSep 30, 2026
Dear Noah, That is a fantastic result! Scoring 132 at age 13 puts you in the top percentile of cognitive assessment performance for your age group—you should definitely be proud of that accomplishment! Customer Support Team BrainsMate
Saif
alhamdullah
Reply from BrainsmateSep 29, 2026
Dear Saif, Thank you so much for your feedback! We are glad to hear that you had a good experience with us. Customer Support Team BrainsMate
Peter R.
happy to complete quiz
Reply from BrainsmateSep 29, 2026
Dear Peter, Thank you so much for your positive feedback! We are delighted to hear that you enjoyed completing the quiz. Customer Support Team BrainsMate
S H.
Paid £1 for an iq test just to realise they tried to charge me £39.99 a week later, and there is no subscription cancellation button in profile. Outrageous practise - zero clarity at time of original purchase and outrageous to have no clear option to cancel. Their website outright lies that it's in Profile - it's not. Avoid this scam like the plague. I've been robbed of £40. Update: I managed to get them to agree to a full refund. If you are within 14 days of your initial £1 purchase, you are protected by law and demand a refund. You need to email their team. This is the formulation of words I used. "I am writing to formally exercise my statutory right to cancel my subscription under the UK Consumer Contracts Regulations 2013. As it has been less than 14 days since my initial signup, I am well within my cooling-off period. Furthermore, I note that a durable contract confirmation was never provided. Please cancel the subscription immediately and process a full refund of £39.99 to my original payment method within 14 days." First response offered 50% and no more. I replied enforcing my consumer rights again and asking why they aren't complying with the law. Second response offered 75% back. I did the same thing. Throughout they claimed they couldn't issue a full refund. They are LYING. To not do so within 14 days of the £1 is breaking the law. Keep at them. Keep saying no. Keep sending the statement of rights. Eventually they confirmed a full refund was in process. I'll come back here and confirm if it goes through. They are lying, thieving, scumbags trying to avoid the law and rip you off - don't let them!
Reply from BrainsmateSep 29, 2026
Dear S Houston, Thank you for bringing this to our attention. We are genuinely sorry for the frustration and stress this situation has caused you. We aim to be fully transparent about our £1 trial offer and the weekly subscription terms during checkout. Because subscription management is handled directly by our dedicated customer support team to ensure accurate handling of accounts, it is not automated via the profile page. However, we completely understand your disappointment and want to resolve this for you immediately. We can cancel your subscription right away to make sure no future charges ever occur, and our team will gladly review your account for a full refund of the £39.99 charge. Please reply directly with the email address associated with your test, or contact us at [email protected]. Once we locate your account, we will confirm the cancellation immediately and process your refund request.
Gregory
I like knowing where I stand
Reply from BrainsmateSep 29, 2026
Dear Gregory, Thank you for sharing that! We are glad BrainsMate could provide you with a clear and useful snapshot of your cognitive strengths. Customer Support Team BrainsMate
ann_dannlive.com.au
Great test!
Reply from BrainsmateSep 29, 2026
Dear Customer, Thank you so much for your positive feedback! We are thrilled to hear that you enjoyed taking the test. Customer Support Team BrainsMate
Mohammed A.
Test time and types of questions
Reply from BrainsmateSep 29, 2026
Dear Mohammed alsurayhi, Thank you so much for your feedback! Customer Support Team BrainsMate
