BrainsmateReviews of brainsmate.com

Reply from BrainsmateSep 27, 2026

Dear Karl, Thank you for sharing your concerns. If you would like us to review the $29 payment and your account details, please contact our Customer Support Team at [email protected], and we’ll be happy to assist you further. Customer Support Team BrainsMate

Reply from BrainsmateSep 27, 2026

Dear Gregory McGoldrick, Thank you for sharing your concerns and explaining your experience. We understand your frustration regarding the subscription charge and the cancellation process. If we have correctly identified your account, we can confirm that your subscription has been canceled, so no further subscription charges will be made. If you would like us to review the AUD $42 payment or have any further questions regarding your account, please contact our Customer Support Team at [email protected], and we’ll be happy to assist you. Customer Support Team BrainsMate

Reply from BrainsmateSep 27, 2026

Dear Andrew Pringle, Thank you for your kind feedback! We’re pleased to hear that you had such a positive experience with BrainsMate. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate

Reply from BrainsmateSep 27, 2026

Dear Therese Paterson, Thank you for sharing your experience and your question. It’s understandable to be surprised when your score differs from results from other IQ tests. Different assessments can use different questions, scoring methods, and areas of cognitive ability, so results may vary between tests. BrainsMate’s assessment is designed to provide an estimate of cognitive performance based on your responses and is intended for personal insight and educational purposes. If you have any questions please contact our Customer Support Team at [email protected]. Customer Support Team BrainsMate

Reply from BrainsmateSep 27, 2026

Dear Gab, Thank you so much for your feedback! We are thrilled to hear that you found the experience both fun and interesting. Customer Support Team BrainsMate

Reply from BrainsmateSep 26, 2026

Dear Elizabeth, Thank you so much for your trust and kind words! We strive to provide clear, reliable, and engaging insights, so hearing this means the world to our team. Customer Support Team BrainsMate

Reply from BrainsmateSep 26, 2026

Dear Moni, Thank you for reaching out, and we are sincerely sorry to hear about your negative experience and frustration regarding the subscription fee. We aim to be fully transparent about our €1 trial offer and the subsequent recurring subscription terms outlined during checkout. However, we completely understand your reaction and want to make this right. To ensure no further charges occur, we can immediately cancel your subscription and review your account for a refund of the €39.99 charge. Please reply directly with the email address associated with your test to [email protected]. Customer Support Team BrainsMate

Reply from BrainsmateSep 26, 2026

Dear Kim, Thank you for sharing your honest feedback with us! We are thrilled to hear that you felt clever after completing the test and enjoyed the experience. We also truly appreciate your perspective regarding the pricing structure. Taking the test itself is free, but generating full cognitive performance reports involves ongoing analytical costs. However, we take your input on transparency seriously as we continuously work on improving our messaging. Should you ever need assistance or have questions about your account, please write to us at [email protected]. Customer Support Team BrainsMate