Average
Based on 826 reviews
Brainsmate3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Join our community What is BrainsMate? Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind. 🧠 Assess Your Intellect Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style. 🎯 Train & Improve Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes. 🌱 Expand Your Growth Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth. Challenge your brain Need assistance? No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team. Contact Us
Brainsmate (brainsmate.com) has 826 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
826 approved reviews, newest moderated first
Roaa
Great experience!
Reply from BrainsmateSep 13, 2026
Dear Roaa, Thank you so much for the review! We are thrilled to hear that you had a great experience with our test. Our goal is to provide seamless and insightful cognitive assessments, so knowing we delivered that for you means a lot to our team! Customer Support Team BrainsMate
Maria
Good stuff. Like it
Reply from BrainsmateSep 13, 2026
Dear Maria, Thank you for the review! We are so glad to hear that you liked the assessment. Knowing that our users enjoy the platform means a lot to us! Customer Support Team BrainsMate
Rhys B.
Whilst I originally searched for a free online test, I didn’t mind paying £1 to see what my results were after I completed my test. It’s misleading from the get go and I’ve found myself in a situation where I’m having to complain through email to the online team as there is no way to cancel the subscription other than by email. I had no intention of using the site for anything other than the 1 time IQ test, I did NOT want to sign up to a £39.99 subscription and it’s clear I’m not the only one. I would avoid using this website if you’re just curious about what your IQ might be.
Reply from BrainsmateSep 13, 2026
Dear Customer, Thank you for sharing your detailed feedback, and we sincerely apologize for the frustration caused by the subscription terms and the cancellation process. We aim to make all payment details and trial conditions clear before checkout, and we regret that this felt misleading. We recognize that requiring an email to manage or cancel a subscription can feel inconvenient, and we are actively working on improving our account dashboard to offer direct self-service options in the near future. We want to ensure your account is completely finalized. Please email us at [email protected] with the email address linked to your test so our team can immediately process your subscription cancellation and review your case for refund eligibility. Customer Support Team BrainsMate
T D.
SCAM WEBSITE Do not pay £1 to see your IQ results, they deceived me into a subscription and tried to charge me £39.99 a week later. Luckily my card declined.
Reply from BrainsmateSep 13, 2026
Dear T Durk, Thank you for sharing your feedback, and we sincerely apologize for any confusion or frustration regarding our pricing structure. We strive to make our 7-day trial terms clear during checkout, and we regret that this felt misleading or unexpected in your case. We take concerns about billing transparency very seriously and are continually reviewing our checkout presentation to prevent surprises. We want to make sure your account status is clear and fully updated. Please write to us at [email protected] with the email address linked to your test so our team can confirm the permanent cancellation of your subscription and ensure no further billing attempts occur. Customer Support Team BrainsMate
Travis
Fun and Challenging
Reply from BrainsmateSep 13, 2026
Dear Travis, Thank you for the great review! We are thrilled to hear that you found the test both fun and challenging. Striking the perfect balance between an engaging experience and a meaningful cognitive challenge is exactly what we aim for. Customer Support Team BrainsMate
Kristos
Easy to understand questions
Reply from BrainsmateSep 13, 2026
Dear Kristos, We're glad to hear that you found our questions clear and easy to understand. Our team works hard to design assessments that are accessible and intuitive so you can focus entirely on showcasing your cognitive skills. Customer Support Team BrainsMate
Andreea A.
Unfortunately it seems you get to subscribe to their services when purchasing the results of a test. I have never received a confirmation of such subscription nor a reminder of my due renewal until the money exited from my account. Not possible to receive a refund and it can only be canceled by contacting the customer service.
Reply from BrainsmateSep 13, 2026
Dear Andreea Andre, Thank you for bringing your feedback to our attention, and we sincerely apologize for the distress caused by the subscription renewal and the lack of notification emails. We take your concerns regarding order confirmations, renewal reminders, and self-service cancellation features very seriously. While trial terms are specified during checkout, we recognize that missing system notifications create a deeply frustrating experience, and we are actively working with our engineering team to improve email delivery and account controls. We want to help resolve this directly for you. Please email us at [email protected] with the email address linked to your purchase. Our support team will confirm the permanent cancellation of your plan and manually review your account for refund eligibility. Customer Support Team BrainsMate
Hassan K.
It was very good
Reply from BrainsmateSep 13, 2026
Dear Hassan, Thank you for the review! We are so glad to hear that you had a very good experience with our test. Your feedback means a lot to our team! Customer Support Team BrainsMate
