Average
Based on 826 reviews
Brainsmate3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Join our community What is BrainsMate? Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind. 🧠 Assess Your Intellect Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style. 🎯 Train & Improve Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes. 🌱 Expand Your Growth Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth. Challenge your brain Need assistance? No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team. Contact Us
Brainsmate (brainsmate.com) has 826 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
826 approved reviews, newest moderated first
Gabby
Interesting experience
Reply from BrainsmateSep 12, 2026
Dear Gabby, Thank you for sharing your feedback! We’re glad you found your experience with BrainsMate interesting and engaging. If you have any questions or need assistance, please feel free to contact us. Customer Support Team BrainsMate
David
Simple process, good logic and visual questions.
Reply from BrainsmateSep 12, 2026
Dear David, We’re pleased to hear that you found the process simple and enjoyed the logic and visual questions. It’s great to know that the test provided an engaging experience. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
Gail S.
simple at once
Reply from BrainsmateSep 11, 2026
Dear Gail Segriff, We’re glad you found the test simple and easy to complete. We appreciate you giving BrainsMate a try and sharing your experience. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
Karla C.
Grace treated me with absolute kindness. Wonderful service!
Reply from BrainsmateSep 11, 2026
Dear Karla Coetzee, Thank you for your kind words! We’re delighted to hear that Grace treated you with such kindness and provided wonderful service. We’ll be sure to pass your lovely feedback on to her. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
ty S.
Honestly am pissed off I pay the dollar for the subscription and they charged me 30 USD I’m Australian which means I get charged doubled I’ve already sent my email to cancel it and I would like for them to respond back immediately I will not be charged money I was not informed of having to pay and also I will not be being charged for something that I paid a dollar for please fix this issue or I will cut off the transaction from your company off my bank so I don’t get charged at all
Reply from BrainsmateSep 11, 2026
Dear Ty Smith, Thank you for sharing your concerns. We understand that an unexpected charge can be frustrating, and we’d like to help clarify the situation. If you have already contacted our Support Team regarding the charge, please allow the team to review your request and account details. For any further questions about the payment or refund, please send us an email at [email protected], and our Customer Support Team will assist you. Customer Support Team BrainsMate
Caleb D.
I completed the online IQ test as I was curious as to what range I was at, and unbeknownst to me when paying the $1 USD for the IQ test, it was actually a subscription trial that renews for way more money after a week, and it is also impossible to cancel this subscription unless contacting via support email, and I am demanding a cancellation before the next billing, OR (if the next billing goes through) a cancellation AND refund for however much it was.
Reply from BrainsmateSep 11, 2026
Dear Caleb We understand your concerns regarding the subscription and cancellation process. If we have correctly identified your account, we can confirm that your subscription has been canceled, so no further subscription charges will be made. If a payment has already been charged and you would like us to review its refund eligibility, please send us an email at [email protected]. Our Customer Support Team will check your account and payment details and assist you further. Customer Support Team BrainsMate
Si
Subscription cancellation Beware, this company makes cancellation of subscription difficult. There is no facility to cancel via a button on your profile or link on their site. After some searching their site, its apparent you need to send copious emails to request cancellation. The process isnt immediate and in my case a subscription amount was taken from my bank, despite having emailed the company to cancel subscription as I only wanted to fo the IQ test. The company are now refusing a full refund! Then offers a part refund stating they can not give a full refund but can offer a one off 50% refund - stating due to processes there end which limits full refunds!! So beware!
Reply from BrainsmateSep 11, 2026
Dear Si, Thank you for sharing your feedback. We understand your concerns regarding the subscription cancellation process and the refund policy. Subscriptions can be canceled by contacting our Customer Support Team, who can assist with the request and confirm the cancellation. Regarding refunds, eligibility depends on the applicable refund policy and the circumstances of the payment. If you would like us to review your specific case or clarify the refund decision, please send us an email at [email protected]. Our Customer Support Team will be happy to look into your account details and assist you further. Customer Support Team BrainsMate
Jasse.P
Joooh iha kiva tietää kui smart oon
Reply from BrainsmateSep 11, 2026
Dear Jasse.P, Thank you for sharing your thoughts! We’re glad you enjoyed discovering more about your cognitive abilities and had a positive experience with the test. We appreciate you giving BrainsMate a try. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
