Average
Based on 826 reviews
Brainsmate3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Join our community What is BrainsMate? Unlock Your Mental Edge. Curious about your cognitive potential? BrainsMate provides the exact tests, insights, and training tools you need to map your intellect and actively build a sharper mind. 🧠 Assess Your Intellect Receive your precise IQ results alongside a complete, section-by-section performance analysis. Gain a comprehensive overview of your specific cognitive strengths and decode your natural thinking style. 🎯 Train & Improve Actively support your cognitive growth using our dedicated training platform. Push your mental limits with our curated collection of brain training games, logic puzzles, and daily tests & quizzes. 🌱 Expand Your Growth Take your personal development even further with additional, deep-dive assessments focused on your career, relationships, and self-growth. Challenge your brain Need assistance? No matter where you are on your personal development journey, we're here to help. If you ever have questions about your results or account, please reach out to our team. Contact Us
Brainsmate (brainsmate.com) has 826 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
826 approved reviews, newest moderated first
Will
Goat score. Wish it was free though
Reply from BrainsmateSep 11, 2026
Dear Will, Thank you for your feedback! We’re glad you enjoyed the test and were happy with your score. We understand your preference for a free experience and appreciate you sharing your thoughts. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
Ramiro C.
es divertido de hacer y no tardas mas de media hora
Reply from BrainsmateSep 11, 2026
Dear Ramiro Corredoira, Thank you for sharing your experience! We’re glad you found the test both fun and quick to complete. It’s great to hear that you could enjoy the experience without spending too much time on it. We appreciate you trying BrainsMate. If you have any questions or need assistance, please feel free to contact our Customer Support Team. Customer Support Team BrainsMate
David
I came across brainsmate as an IQ test about a month ago. Curious about where I sat, I took the test, paid the 1 dollar to get my results, got my results and then being informed that I had to pay money in a month time, I went to cancel my subscription and never got a confirmation email. Last night I was charged the full amount for the subscription even though I haven't touched it since and then asked for a refund given these circumstances. I went and logged into my account and cancelled my membership again, once again not receiving a confirmation email and then emailed brainsmate about what happened. After explanation from brainsmate that I wont be getting my money back, I was then informed that they had gone and cancelled my membership, which indicated to me that my second attempt of canceling this membership was also unsuccessful and it seemed like I was going to be paying a monthly service again in another months time. A disappointing result given the circumstances. Would recommend to anyone considering trying it, to be aware they're more interested in keeping your money than they are about coming to a form of reasonable outcome with their customers.
Reply from BrainsmateSep 11, 2026
Dear David, Thank you for bringing this issue to our attention, and we sincerely apologize for the frustration caused by the lack of cancellation confirmation and the outcome of your inquiry. Technical issues with email delivery or account confirmations should never stand in the way of managing your account. We apologize if our initial response felt unhelpful or rigid under these circumstances. We want to investigate what went wrong with your cancellation request and review your case again. Please email us directly at [email protected] with your account details so our support management team can check your account status, ensure complete cancellation, and re-examine your refund request. Customer Support Team BrainsMate
Talita Z.
You need to pay a dollar to receive your results, which I had no issue doing. However, it is not made clear that it is a 7-day trial and by paying that dollar, you automatically sign up to a 40$ package that gets charged after a week. No reminder is sent the day before the free trial ends and you also receive no email confirming that you signed up to a subscription so you have no way of knowing until it is too late. Furthermore, there is no section on your profile on the website that states which package you signed up for or that you signed up at all. As a subscription-based service, the communication and information transparency is abysmal. Of course they also refused a refund as I’m sure this is how they make a lot of their money. Disappointed, but it is what it is. Warning for others.
Reply from BrainsmateSep 10, 2026
Dear Talita, We sincerely apologize for the distress caused by the subscription renewal and the lack of clarity you experienced. Your feedback regarding explicit trial reminders and better account dashboard visibility is extremely valuable, and we are working with our technical team to improve these processes. To resolve this for you immediately, please contact us at [email protected]. We will ensure your subscription is completely canceled and have our managers manually re-evaluate your billing case. Customer Support Team BrainsMate
Mike G.
This site is legitimate... many are fake tests.
Reply from BrainsmateSep 10, 2026
Dear Mike, Our team works hard to provide authentic, well-structured cognitive assessments, and knowing that you had a reliable experience means a lot to us. If you ever have questions about your test analysis, certificate, or account, please feel free to reach out to us at [email protected]. Customer Support Team BrainsMate
Tidemann Grev M.
I did an IQ test that were supposed to cost 1US$. After a week i was charged 30$ for a subscription i didnt sign up for. I sent them an email, and got no response. Now after a month i got charged again for new 30$, and no way to cancel the subscription.
Reply from BrainsmateSep 10, 2026
Dear Customer, Thank you for reaching out, and we sincerely apologize for the frustration and stress this situation has caused you. We deeply regret that your previous messages went unanswered. Please be assured that we take billing issues very seriously. Regarding the recent transactions, please contact us directly at [email protected] with the email address associated with your account so our billing team can review your transaction history and resolve your refund status promptly. Customer Support Team BrainsMate
Sofia V.
I was tricked into a subscription under the guise of €1.50 test, got a notification from my banking app that I was charged €39.99 from this organisation, I cannot afford to be fraudulently decieved like that, fortunately my card blocked the payment, but i then looked for the deletion of the subscription or the account and it's not present so i had to write a whole email to get it deleted and yet i got no response, thanks brainmate. Please cancel my unintentional subscription 😢
Reply from BrainsmateSep 10, 2026
Dear Sofia, Thank you for bringing this to our attention, and we sincerely apologize for the frustration and concern caused. We take billing transparency very seriously. The trial offer and subsequent automatic subscription terms are outlined at checkout, but we understand how this situation can cause distress. For immediate confirmation or account deletion assistance, please reach out to us directly at [email protected]. Customer Support Team BrainsMate
Lou
It was fun and quick to do
Reply from BrainsmateSep 10, 2026
Dear Lou, Thank you for sharing your review! We are delighted to hear that you found the assessment both fun and quick to complete. Customer Support Team BrainsMate
