Great
Based on 63 reviews
Brand Featured4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Get As Seen On NBC, FOX, CBS, USA Today and over 100+ more authority news sites. Low prices, Guaranteed publishing. Fast & easy way to boost your website conversion rate!
Brand Featured (brandfeatured.com) has 63 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
63 approved reviews, newest moderated first
Arnaud C.
I used Brand Featured twice and they always delivered. They care about their clients, they are fast and I had 0 revisions on the article that they wrote. Can't recommend enough!
Reply from Brand FeaturedMar 14, 2026
Thank you for choosing Brand Featured again! We’re glad to hear everything was delivered smoothly and that you were happy with the article. Your recommendation means a lot to us. Brand Featured Team
Rick A.
Brand Featured delivered an outstanding experience from start to finish. The entire process was smooth, professional, and far exceeded my expectations. The article they wrote for my brand was polished, accurate, and captured our mission perfectly. Their customer service team deserves special recognition. They were patient, responsive, and genuinely committed to making sure everything was handled correctly. Even when I had questions or concerns, they took the time to explain the process and provide clear updates. Their support made the experience feel personal and trustworthy. If you’re looking for a reliable PR service that provides real value, high‑quality placements, and excellent customer care, Brand Featured is the way to go. Highly recommended.
Reply from Brand FeaturedMar 14, 2026
Thank you for your wonderful feedback! We’re delighted to hear that you had such a positive experience and that the article captured your brand’s mission well. Our team truly appreciates your kind words about our service and support. We’re grateful for your recommendation and look forward to working with you again. Brand Featured Team
RP
Brand Featured provided me with amazing service and got me published on the sites they said they would.
Reply from Brand FeaturedFeb 3, 2026
Thank you for your kind words! We are so happy that we met your expectation and look forward to working with you again. Brand Featured Team
Bernardo G.
I purchased the premium package for one of my clients 15 days ago and even paid a fee for rush publishing. 15 days later, the article has not been published. I've written to customer support and have received no answers.
Reply from Brand FeaturedFeb 3, 2026
Hi Bernardo, Thank you for your feedback. We understand your frustration with the timeline on this order. To clarify the facts: Your PR was successfully published on December 16th (a day before this review was posted) and the complete report was delivered to you 48hrs later. While we were unable to meet the 48-hour rush timeline you paid for, we proactively offered you a complimentary USA Today publication valued at $450 as compensation for this delay, which you accepted. We acknowledge that the rush deadline was not met, and we sincerely apologize for that. However, it's important to note that there were also delays on the client side in providing necessary feedback on the PR content, which impacted our ability to publish within the expedited timeframe. Your complete order, including both the original package and the additional USA Today placement, has been fully delivered. We remain committed to delivering quality results for our clients, and we're disappointed that this experience didn't meet your expectations despite the successful publication outcomes and additional compensation provided. If you have any outstanding concerns, please contact us directly so we can address them. Regards, Brand Featured Team
Austin F.
Scam Company never got my PR published its been over 30 days.
Reply from Brand FeaturedFeb 3, 2026
Hi Austin Frank, Thank you for taking the time to share your feedback. We've been unable to locate your order in our system and reached out to you (via the Trustpilot platform) a few months ago requesting order details, but haven't yet received a response. To help resolve this quickly, could you please provide either your order number or the email address used during purchase? We'd be happy to look into this for you right away. We want to assure you that all outstanding orders have been delivered, so we're confident we can provide you with a positive update once we locate your account. We look forward to hearing from you soon. Regards, Brand Featured Team
Jason H.
Pricing and customer service was generally ok. The biggest concern is the quality of their network of news sites. We took their deal on their checkout page for a $60 upgrade to their Essential Package (despite their false claims below that we only paid for the Limited one), which included distribution around a news network of 300 sites. Our press release was published 3 weeks ago and at time of writing, only TEN sites have been indexed by Google. That's 10 out of 300! We operate a business in the travel and tourism industry and our press release wound up on farming and livestock sites (?!), alcohol / gin sites and cotton and grain "news" sites. None of these have been indexed by Google so we are not getting anything like the exposure their network or service promised. Save your money and look to the larger, more reputable PR distribution services. We will not use this service again.
Reply from Brand FeaturedJun 3, 2025
Hi Jason, Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience didn’t meet your expectations. After reviewing your order, we’d like to clarify that you purchased the Limited package, which includes guaranteed placements on affiliates of NBC, CBS, and ABC, along with over 200 additional news sites. In your case, your article was successfully published to those affiliates and over 450 news sites in total - more than double the number of guaranteed placements. We always aim to overdeliver wherever possible to maximize exposure for our clients. Additionally, other third-party sites may independently pick up and republish press releases beyond our core network, which is outside of our control. At this time, we don’t offer niche-specific targeting, and press releases are distributed across our broader publishing network depending on the package tier selected. We do provide sample publishing reports on our checkout page so customers can preview the types of sites included in our network prior to purchase. Regarding Google indexing, it's important to note that no PR distribution service can guarantee indexing across all sites. This is a known limitation industry-wide. Indexing is determined solely by Google's algorithms and depends on factors such as domain authority, site structure, crawl frequency, and content uniqueness. When press releases are syndicated across multiple platforms with identical content, Google typically chooses to index only one version or a few select sources. Additionally, our company is proudly U.S.-based, our in-house writing and editorial team operates internationally. However, none of our writing resources are based in India. All content is produced by our trained internal team, and we do not outsource writing or editorial work to third-party providers. We take quality and communication seriously and are committed to providing a professional experience at every step. That said, we never want a customer to leave dissatisfied. We’d really appreciate the opportunity to speak with you directly and see how we might address your concerns or offer a resolution. Please feel free to reach out to us at [email protected]. We're here to help and committed to improving your experience. Sincerely, The Brand Featured Support Team
Mike
This site is a scam. Be sure to read their refund policy as the do not guarantee results and your article may only be picked up by one or two minor websites that add no value to your business. They do not get you on any major news sites even though they say they will. You can spend more on a larger package to be "picked up" more sites but still only get one site. If you minor site runs your story they still try to charge you the full amount. There are way more effective PR release services that get your story on many, many site for less money.
Brent K.
They have no response to any email or support. Their checkout is extremely clunky with many dead links. I filled out their basic info form and it froze both times, causing a massive waste of time. 2 days after purchase and I have yet to get a response from anyone.
