Brightside HealthReviews of brightside.com

Doctor listens to every detail of any issues that have come up. I feel heard. Not every physician gives this impression off. Glad to have found one.

Ease of scheduling, responsiveness of providers, follow up requests to see how I am feeling. My provider is exceptional- she is professional and caring. My overall experience has been very positive. I have recommended Brightside to my therapist.

Thorough and convenient

I just received an email from Brightside stating they are not recogizing the Employee Assistance Program which supposed to have 5 sessions a year. They are inviting me to pay instead (directly or copay) or cancel my account. I have lost all my remining sessions and still have to pay a copayment! I have their email as a proof.

I spoke to a counselor for 90 minutes. She was uneducated. She made me feel worse than I'd felt in months. She didn't listen to a thing I said. She belittled and made light of my life choices. She proceeded to prescribe me a medication where I had 7 of the 10 things in the "These people should not take this medication list". The medication was also brand new and made no sense for my symptoms. Upon researching it, it became clear this woman was most likely getting kickbacks for prescribing this specific medication.

The combo of the lessons and a kind and thoughtful therapist have been just what I needed. Also, I was able to get my first appointment with a psychiatrist within 48 hours, in person in my area was going to take over a month. I would highly recommend Brightside!

Very qualified specialists, good follow-up.

The responsiveness has been great! I hate when doctors don’t reply to me and have not had that problem.