Average
Based on 1,577 reviews
Brightside Health3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.
Brightside Health (brightside.com) has 1,577 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
1,577 approved reviews, newest moderated first
Maryellen
My concerns were treated with promptly and compassionately. I was connected with skilled individuals. I was able to begin a plan to address my needs right away. I'm already feeling better about my concerns,
Nancy P.
My therapist is awesome, honest, compassionate and knowledgeable
Dirk D.
Brightside Health Is fast and personable. They have really helped me cope with things. The service is awesome.
DG
Brightside Health does not care about mental health or their patients. They only care about making money. They will continue to bombard you with harassing emails up to 5 times a day so far, well over 6 months after ending my treatment. There are no policies or procedures in place that acknowledge treatment has stopped. I have asked, in writing, multiple times to not be contacted and their customer service response team has ignored my requests. Brightside does not hold their customer service teams accountable. Do not support or trust this company with your mental health.
Elizabeth L.
Dede my psychiatrist addressed my anxiety issues and responded right away when I had an issue. I gained insight from the feedback gave me.
customer
Actually listen to the client. I felt like I was not heard. Both the therapist and the psychiatrist would cut me off and talk over me. Also, if they say they are going to do something, they need to follow through.
Connor M.
Charging someone 120$ for an accident as simple as missing an appointment during a recession is something that can lead to someone ending their life.
Greg H.
Great sessions and tech.
