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Brightside Health Reviews | Read Customer Reviews of brightside.com

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Health & Medical
Mental Health
Brightside Health

Brightside HealthReviews of brightside.com

Mental Health

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3.9

Average

Based on 1,577 reviews

Brightside Health3.9

Reviews1,577 About Contact

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Rating breakdown

5 star65%
4 star6%
3 star4%
2 star3%
1 star22%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Brightside Health

Brightside Health delivers life-changing mental health care to people with mild to severe clinical depression, anxiety, and other mood disorders, including those with elevated suicide risk. Powered by proprietary AI, purpose-built technology, and a world-class clinician network, Brightside Health combines precision psychiatry and leading-edge therapeutic techniques to offer timely care and improve patient outcomes across the entire clinical spectrum, affordably and at scale.

Brightside Health (brightside.com) has 1,577 customer reviews on Folks Told, with an average rating of 3.9 out of 5.

Also known as: brightside.com
Website: brightside.com
Category: Mental Health
Listed on Folks Told: 2026

Contact & location

(415) 360-3348
brightside.com
support@brightside.com

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 18% of reviews.
Most recent review: October 2026.

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Brightside Health reviews

1,577 approved reviews, newest moderated first

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Moroni J.
Nov 1, 2025
Experience
It’s super easy to use their website and app.
Report
Edye S.
Nov 1, 2025
I was able to get immediate help when…
I was able to get immediate help when my local providers were all booked out for a couple months.
Report
Alana M.
Oct 31, 2025
My therapist is amazing and is trying…
My therapist is amazing and is trying to make sure I have the best outcome.
Report
Arnold A.
Oct 31, 2025
Very helpful
Theye have been very helpful in my recovery
Report
Jennifer
Oct 31, 2025
Easy to use
Easy to use. Providers actually care. Fast scheduling. Insurance accepted
Report
Lynn H.
Oct 31, 2025
i really love my Therapist Margarete
i really love my Therapist Margarete. She is so understanding and comes up with solutions to help me.
Report
Anna G.
Oct 30, 2025
Best MH Care
I feel my mental health is actually improving. I love love love Brightside. My care team is absolutely amazing.
Report
Ryan G.
Oct 30, 2025
I have not heard back from you guys…
I have not heard back from you guys after sending two complaints about my therapist not showing up to our appointment (which happened twice) and being charged for the appointment and a late fee
Reply from Brightside HealthNov 3, 2025
I’m sorry for the trouble you’ve experienced. Please reach out to our Member Services team at [email protected] so they can review your missed appointments and related charges.
Report

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