Great
Based on 837 reviews
Broadmoor RV SuperStore Inc.4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In March 1997 Broadmoor RV was born. It started out with very humble beginnings next door to the Broadmoor Factory Outlet Mall. The Parts and Service Departments were run out of shipping containers and the sales office was run out of a rented space inside the mall. A few short weeks after Broadmoor RV's creation, disaster struck.Those native to the Tri-Cities know the destruction our windstorms can bring. The Easter Morning Storm of 1997 was one of those storms: destroying several tent trailers off the lot of a dealership just starting out. In its infancy Broadmoor RV was able to make 7 sales in its first month of business. That same year in August the dealership found its new and permanent home on two and one half acres across the street from where it all started. Two and one half acres grew over the years to 22+ acres; over nine times the size. The service department has become recognized nationally as one of the best available with over 50% of technicians being master certified. From 7 units sold a month it now sells close to 1600 annually.The lastest addition of 12 more service bays, a paint booth, collision center and expanded parts department encouraged the addition of SuperStore to the name. Broadmoor RV SuperStore has Super People, Super Service and Super Prices all in one place. Come in and let them prove it!Broadmoor RV is conveniently located near the areas of Richland, West Richland, Kennewick, Pasco and Walla Walla.
Broadmoor RV SuperStore Inc. (broadmoorrv.com) has 837 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
837 approved reviews, newest moderated first
Keith & Tracy D.
Guy lovelady was nothing but professional and listened to what our needs were to help guide us to the perfect trailer. If your looking for a trailer please ask for guy and tell him the Davissons sent you!
Reply from Broadmoor RV SuperStore Inc.Feb 12, 2018
We appreciate your business and review Keith & Tracy Davisson, Thank you!
Cloe N.
We had a great experience. We bought a used camper. The salesman even called the previous owner directly to find out details about the solar panels. Overall, this was easy an we went home with a cool camper.
Reply from Broadmoor RV SuperStore Inc.Feb 9, 2018
Thank you Cloe for your business!
Dan & S.
Jayco Jay Flight SLX Ryan was very helpful in finding our next home away from home.
Reply from Broadmoor RV SuperStore Inc.Feb 9, 2018
Dan & Sandra, thank you for your review and business!
Jacob B.
We picked up our new 2018 r-pod 179 from Broadmoor and had the most hassle-free buying experience. We live in Seattle, and coming over to Pasco to pick up was super simple and stress-free. Upon first visiting the website, I was contacted by Marta, and she was always fast to respond with my questions and provided customer favorable pricing without the hassle of the "back and forth" game that other dealers were trying to play. Once we decided on the color scheme inside, we had the paperwork FedEx to us and scheduled a Pre-delivery inspection. When we arrived, we were greeted by the friendly receptionist staff and our walk-through of our new r-pod was informative and exciting. RV competition from the Seattle area doesn't even come close to the level of service we received from Broadmoor. Thanks again to Marta, and JT for making it a seamless and stressfree process. We can't wait to have many camping adventures in our new r-pod! Happy Camping! Jacob, Ken, and Pike (our mini Poodle)
Reply from Broadmoor RV SuperStore Inc.Feb 8, 2018
Jacob, Ken, and Pike we appreciate your business and review! We hope you make many fun memorable adventures in your new R-Pod.
Scott G.
All of the staff was very helpful and a pleasure to deal with!
Reply from Broadmoor RV SuperStore Inc.Feb 5, 2018
Scott, thank you for your business and review!
Uriel
Everyone that help me was great. On the walk threw of the RV we found 2 lights that didn’t work. The young man that help me said he was going to mail them to me so I can install them. I am still waiting on the lights.
Reply from Broadmoor RV SuperStore Inc.Feb 5, 2018
Uriel I will pass your review over to the appropriate staff member. Thank you for your review and business.
Patrick
Great people...very helpful...good deal...no hidden fees, etc. Very enjoyable experience!! Highly recommended.
Reply from Broadmoor RV SuperStore Inc.Feb 5, 2018
Thank you Patrick for your business!
Frank & L.
Very helpful sales and staff. Got best deal after much shopping around. Purchase was easy, straight forward, and generally a good experience. Matt Ferguson made it so.
Reply from Broadmoor RV SuperStore Inc.Feb 1, 2018
Thank you Frank & Lisa for your business and review!
