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Brondell Reviews | Read Customer Reviews of brondell.com

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Home & Garden
Bathroom & Kitchen
Brondell

BrondellReviews of brondell.com

Bathroom & Kitchen
PO Box 470085, San Francisco, California

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3.8

Average

Based on 133 reviews

Brondell3.8

Reviews133 About Contact

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Rating breakdown

5 star64%
4 star5%
3 star3%
2 star5%
1 star23%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Brondell

Brondell is committed to happier, healthier people—and a more sustainable future for all.For more than 20 years, we’ve believed that caring for ourselves and our surroundings is one and the same. Our bidets, water filtration systems, showerheads, and high-performance faucets bring comfort, confidence, and sustainability to any space. We leverage science-backed technology and intentional design to improve the ways you interact with water—from washing and drinking to flushing. Across homes and commercial spaces, our products make it easier to feel better about your daily routines.We believe that everyday choices make a difference. Our bidets help reduce reliance on toilet paper. Our water filtration systems provide safer water while helping customers cut back on single-use bottles. Our water-saving showerheads and faucets help conserve vital resources that we all share. Together, these products make it easier to care for yourself and your surroundings, one day at a time. And that feels better already.

Brondell (brondell.com) has 133 customer reviews on Folks Told, with an average rating of 3.8 out of 5.

Also known as: brondell.com
Website: brondell.com
Category: Bathroom & Kitchen
Location: San Francisco, California
Listed on Folks Told: 2026

Contact & location

(888) 542-3355
brondell.com
PO Box 470085San Francisco, CA 94147

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 82% of reviews.
Most recent review: October 2026.

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Brondell reviews

133 approved reviews, newest moderated first

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L. N.
Oct 21, 2026
Brondell #3
This is our third Brondell. Company customer service is very good. This particular item has a few more bells and whistles that we are still getting used to. However, it works as it should and we are pleased.
Reply from BrondellOct 22, 2026
Thank you for your continued trust in Brondell! We're thrilled that this is your third Brondell product and that you're enjoying the upgraded features. We appreciate your kind words about our customer service team and are glad you're pleased with your new bidet. 😊
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Steve
Oct 21, 2026
Great product
Great product, works like it should and good quality.
Reply from BrondellOct 22, 2026
Knowing it's working just as expected is exactly what we strive for. Thank you for choosing Brondell!
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Bill T.
Oct 21, 2026
Product is very study
Product is very study. Easy install with everything that's needed to connect. I should have bought one years ago
Reply from BrondellOct 22, 2026
Thank you for the kind words! We're glad installation was simple and that you're enjoying the quality of your new bidet. Better late than never, and welcome to the Brondell family!
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David F.
Oct 21, 2026
Great Products, Excellent Customer Service
Great product, admirable & friendly C.S., stands behind there product
Reply from BrondellOct 22, 2026
Thank you for your wonderful review! Your kind words about our quality and commitment to our customers mean a great deal to us. Thank you for choosing Brondell! 💙
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Carol H.
Oct 21, 2026
I love the product
I love the product. This is my second purchase. The first one was light pink and this one is medium blue it’s really hard to find out if there is accumulated dirt inside and mold, I found out the hard way in the pink one. What do you recommend I use it almost every day in my home bathroom of course take it with me traveling Thank you very much Carol
Reply from BrondellOct 22, 2026
Thank you for being a repeat Brondell customer! We're thrilled you're enjoying your travel bidet and appreciate your continued support. For tips on proper cleaning and maintenance, please don't hesitate to reach out to our Support team.
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Teresa T.
Oct 21, 2026
Very easy to order and install.
Very easy to order and install.
Reply from BrondellOct 23, 2026
Thank you for your review! We appreciate you choosing Brondell and are happy the product is meeting your expectations.
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Guido
Oct 21, 2026
This is my third brondell
This is my third brondell. Love them all!
Reply from BrondellOct 23, 2026
Thank you for your loyalty and support! Knowing this is your third Brondell product and that you've loved every one means the world to us. We truly appreciate your continued trust in Brondell and look forward to being part of your home for years to come!
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Edward L.
Oct 21, 2026
Great product.
Great product. No plastic. More discreet. Easier to clean.
Reply from BrondellOct 23, 2026
Thank you! Hearing that its quality and thoughtful design features are making a difference means a lot to us. Thank you for choosing Brondell!
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