Excellent
Based on 4,437 reviews
Bruno Independent Living Aids4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free Stairlift QuoteBruno StairliftsIndoor StairliftsOutdoor StairliftsBruno® Stairlifts | Make Life EasierVeteran-FoundedFamily-OwnedMade in USABruno is dedicated to making life easier for our customers by crafting the highest quality American-made stair lifts.Bruno stair lift are designed by American engineers for industry-leading dependability. Installed and supported by North America's largest and most experienced network of local stair lift dealers - Bruno strives to deliver the superior customer experience we believe all customers deserve.Bruno indoor, outdoor, straight and curved stair lifts save space on your steps, deliver superior ride quality and are built to last. All Bruno indoor stairlifts feature a Limited Lifetime Warranty, while all outdoor models come with a 5-Year Limited Warranty.Get your free Bruno stair lift quote today!
Bruno Independent Living Aids (bruno.com) has 4,437 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 3,868 reviews with 5 stars · Clear filters
Mike W.
Fantastic stairlift, quality machine, very well made,we love it. It has made going up and down the stairs a non issue rather than apprehension about whether to go up or down the stairs because of physical limitations and the fear of falling.
Barbara R.
Very good installation experience but I found out you stopped offering a maintenance agreement. This is very disturbing to me. My cousin got a chair lift from your company and has a maintenance agreement. Why was this no longer offered.
Reply from Bruno Independent Living AidsJul 13, 2022
Hi Barbara, Thank you for choosing a Bruno stair lift! All Bruno stair lifts come with either a Limited Lifetime Warranty or Limited 5-Year Warranty for the original owner, depending on the chosen model. Any maintenance agreements exist purely between Bruno dealers, who are independently owned businesses, and our customers. If you have any further questions, we recommend connecting with your installing dealer to ask about their specific service-related offerings. Have a great day!
Marnie P.
Two chairlifts were installed in my house in the most admirably efficient way imaginable, each completed more quickly than anyone could think possible, and they have been such a help ever since. I wish all businesses were as well-run, and that their representatives were as pleasant to deal with as your installer. Thank you!
Richard S.
The Bruno stair lift we had installed is outstanding. The technician, Ryan Ferguson, was polite, well-versed on all aspects of the equipment, and walked us through using it. I highly recommend the Bruno lift for anyone who has mobility problems involving stairs. In addition, the technicians who install these devices are required to get through training at the factory before they are allowed to install Bruno devices. We are very satisfied and appreciative to the work Ryan did at our home.
Andreas
Great consultation and sales experience with Anthony, followed by an incredibly professional and meticulous installation by Jason and Shilo in just a little over a week from purchase, all handled painlessly and efficiently (from purchase transaction to scheduling) by Melissa. I could not be more pleased or impressed with any part of this transaction, the staff/people involved, or the stair lift itself (which is a fantastic bargain/value and a quality American company made product). Thank you all for an amazing experience and product!
Roger B.
Stairlift was installed by Cowells of Brantford, Ontario in under 2 hours. Works perfectly and has made life easier for us. We are most pleased with the ease of operation and convenience.
Jo C.
We purchased the stair lift for my husband. It took a while for the stair lift to get to the dealer. Once the dealer had the lift, it was immediately installed. The installer was very thorough with the install and explanation on how to use. He did not leave a mess in the basement. My husband now uses it almost everyday to help getting upstairs.
Dottie & Joe K.
The purchase and installation of two chairlifts was professionally completed by Abba Medical. We made the purchase and the installation was completed within two weeks. It is extremely helpful for us in our vacation home!
