Buffalo Wild WingsReviews of buffalowildwings.com

We bought almost $400 in gift cards as stocking stuffers. I have the rewards app on my phone but there is no way to claim the rewards. The app closes every time but yet you can order from the app, very clever BWW. I returned to the store to get help and was told there was nothing they could do. What a scam.

Clifton Park, NY. TL;DR my boyfriend forgot his sweater at Buffalo Wild Wings that we got at a concert from his absolutely favorite band during their first North American concert tour. One of the shift managers, whose name I believe was Nick, stole it because he recognized me from my job and was upset that I wouldnt give him a medical product for free and that his appointment took too long. This whole situation at Buffalo Wild Wings took like 45mins before an employee called me (while I was driving back home) to say they found it after Nick decided to keep it because I was trying to find it. I have been debating on if I wanted to post this but decided that I should for the sake of others as well. About two months ago, my boyfriend and I went to the Buffalo Wild Wings in Clifton Park for a date. He left for a few-hour drive back to college, then realized he had forgotten his sweater and couldn't find it in the dorm. We got the sweater at a concert by his absolutely favorite band at their first North American tour. Our friends planned a whole trip there and everything, and we all bought the same sweater. It meant more than anything to him. We looked e v e r y w h e r e and realized that it had to be at Buffalo Wild Wings. I went in, talked to a few employees about the sweater, giving a ton of descriptions and everything. I was told that it sounded sort of familiar but that they dont have it. My boyfriend eventually found a picture of the sweater on his phone after freaking out hoping to find one. I went back in and showed the employees the picture. I gave them my name and number, and they took a picture of my phone screen so they would have a reference. I start driving home stressed out and crying. Then, a girl calls and tells me that they found the sweater. I go in, bawling my eyes out and thanking her to death. Turns out, one of the shift managers-I am confident his name was Nick-stole the sweater. I had recognized him and his name while he was aggressively telling me of allllll places the sweater could possibly be if they had found it. He recognized me from my job and had decided to keep the sweater, literally telling other employees that, since it was mine, he would not return it. So, yknow...he deliberately decided to steal the sweater. I work at a doctor's office and recognized him from there. If I remember correctly, he was frustrated during his visit because I didnt give him a medical product for free and because his appointment was taking too long (technical issues for a bit that he was aware of and still decided to stay). That's why he kept my boyfriend's sweater.

Pueblo BWW is AWFUL!!! Did not receive one of our two meals. Worst of all we watched as a large Latino Spanish speaking family was bypassed for seating for an hour plus! I was so shocked that they left an elderly man in a wheel chair, an elderly woman, 6 children and 12 adults waiting for the empty table sitting empty beside us for at least 20-30 minutes!!! They seem to be enjoying making them wait! Terrible management!!!

BWW - Secaucus. The dining room is half empty and the service is still slow, the service is bad EVERY TIME I come here. Half of the staff is standing around talking. The mozzarella sticks were terrible, came straight from a microwave. Someone keeps changing the football game, even though it’s Sunday. Wings and fries were ok but the overall experience was disappointing. Probably won’t go back anymore.

went to Westbury BWW after ordering on line, paid $50 on BWW gift card, place $5.19 on credit card. However, looked at receipt, $$55.19 was put on my credit card. Told manager about error, he said he fixed problem. Gave me 2 recepys showing $50 on gift card and $5.19 on credit card. Received credit card statement showing $55.19, called VISA, they notified BWW and refused to correct problem. Never going back, watch your receipts!

Ate at the Prescott Valley AZ location for a late lunch on Saturday 12/2/23. Took over 40 minutes to get our order. When our food came out it was everything, appetizers and entrees together. Asked for the manager. He didn’t care a wink. Said how busy they are. He told us it was our fault we didn’t get our apps first. Have to ask for appetizers to come out first? Ok. Sure. That’s normal? Restaurant was empty and not busy at all. Food was not good anyway. Cheese curds solid. Wings were cold and dry looking. Not just spun in sauce. It’s awful here. Dirty and not worth it. Over 60 bucks for lunch. Run.

What the hell is wrong with you people? A winged Buffalo promoting buffalo wings, to eat.. Buffalo wings for people to eat. You are totally disgusting! I have never patronized your establishment nor shall I ever! Your advertising has solidified the same. You people make me sick to my stomach. Your marketing people are screwed up in the head. All of your marketing people need to see teams of psychologists. Paul

I had an hour to kill, so I went to the location in Shrewsbury, MA. I sat at the bar and ordered a glass of wine, after 5 minutes it was delivered. The girl never asked me if I wanted anything else. When she finally walked past me again, I stopped her and ordered an appetizer. Because the place was only 1/3 full, after 20 minutes, I said "screw it" and asked another bartender for my check. (It was time for me to leave) I told him that I never got my appetizer. Paid the $13 dollars for the wine, then left. I hate these places that have all kids working there. They don't give a damn about anyone.