Buffalo Wild WingsReviews of buffalowildwings.com

I ordered online to have it delivered to my house because I'm sick and I couldn't leave the house. The one who delivered the order delivered it to another address that is completely far from my house, I called him quickly to go for it and bring it to my house obviously he did not answer my 15-20 calls that I made to him, I sent him a text message and he didn't answer me either. I called the restaurant and the person who attended me told me that they couldn't do anything about it that I had to talk to the delivery guy. I finally got in touch with this guy and he told me that he couldn't do anything either. Anyway, I decided to go by and pick up the order 20 minutes from my house. When I get back home with the order I open the bag and surprise, the order was incomplete 🤨. I spoke again to the restaurant and the guy who attended me was the same one who answered me the first time to which he told me that there they had the other part of the order that I had missed and that the delivery guy had left it forgotten. I asked for a refund and they said that I had to go personally so that I could take my card and thus be able to make the transfer or refund. Anyway, it was a horrible experience both with the restaurant and with the delivery guy. I write this review knowing that this is not going to change, they will throw the ball with each other and no one will accept their mistake.

Eastvale, CA Store #3384 - Terrible service. First server refused to serve us for some reason. We ended up getting slow service from a busser. My party wanted to do the Blazing Challenge but the manager couldn’t be bothered to even come out to have us sign the waivers. The poor service at this location is a direct reflection on the manager, Kimberly, who also reached out to me promising to fix the issue with my experience but that was a lie. When I tried to take Kimberly up on her offer to fix the situation she blew me off like we had never talked. This location is terrible. The environment is not fun like other locations, it’s a bit of a dead vibe to be honest. The food is mediocre, overcooked and served cold; which is amplified by the lack of an enjoyable atmosphere.

so I purchased 2 orders of the 6 pick bundle, I was charged $20 extra extra because i like bone in chicken, which i think is stupid. the waitress should inform guess of this when ordering and i also noticed i was charged for the blue cheese salad dressing , when it should come with because your buying the meal. i guess I'll be sticking with wing stop because i felt i was over charged, it just sad that we as people cant get out and enjoy a reasonable meal. my bill was $71.21 5121 West American prairie phone number 309-691-9453 Peoria Ill

We were the first in the door today. Ordered a cold wrap, and a hot sandwich. 25 minutes later, we were brought a cold wrap, and a room temp, was once hot, sandwich and cold fries. I shared the result with the server asap, and the manager returned, very agitated that I refused the room temp food. Horrible experience. They used to be so good. Been going there since opening- no more!

Wings were tiny, overcooked, not the requested flavor and we WONT BE BACK AGAIN! Aweful. Just aweful.what the heck happened? We used to love this place.... no more TRIED to contact Buffalo Wild Wings directly but their "CONTACT US" Link doesn't work. Probably because they already know their product is less than acceptable. Aweful

horrible sevice at location on Fort Ave. in Baltimore

I ordered through the BWW website for my son on [insert date]. Our drinks were missing, so I called. The manager was polite and said she’d remake the order and have DoorDash bring it back. We never received the remake. When I called again, staff were laughing in the background. A male employee answered and used a racial slur toward me, said “it’s not going to happen tonight” and hung up. I did not expect to be spoken to like that. We’re still missing our order and my son didn’t get his meal. This is not the way to treat customers.

I placed a 20-piece order, and the wings were more like turkey jerky (completely fried too hard) at the Canal Winchester location on Prentiss Dr. I called back in and spoke to the manager named Tyler and he was rude and should not be in customer service at all. Told me I have to get them replaced tonight after I explained we had a death in family and I was not coming back out at this late hour 10:25pm. I asked for the owner after he advised me that it was a franchise. He stated the owners name was Larry Pippon. I am waiting to hear from Mr. Larry so I can let him know how his staff is very unprofessional and how the food was unfit to eat. I personally would not feed it to my dogs. I simply asked for a replacement order, and it was refused. Horrible place to dine and order from.