Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Buffalo Wild Wings
Buffalo Wild Wings is an American casual dining restaurant and sports bar franchise in the United States, Canada, India, Mexico, Oman, Panama, Philippines, Saudi Arabia, United Arab Emirates & Vietnam, specialising in Buffalo wings & sauces.
Buffalo Wild Wings (buffalowildwings.com) has 559 customer reviews on Folks Told, with an average rating of 1.7 out of 5.
Hair in food and missing item from order. No sauce given and watered down drinks
I placed an order with Buffalo Wild Wings and had multiple issues. One of the food items contained a hair, which is a serious health concern. In addition, the order was missing an item, no sauce was included, and the drink I received was watered down and not acceptable for consumption.
I contacted Buffalo Wild Wings regarding these concerns but have not received any response or follow-up. This lack of acknowledgment and resolution is extremely disappointing, especially considering the nature of the complaint.
LS
Larry S.
The boneless wings and mozzarella…
The boneless wings and mozzarella sticks were so over fried. There was no taste and so crunchy. They had to be thrown out. I will never order ANYTHING from this restaurant again. Spend your hard earned money elsewhere.
HB
Heather B.
Burnt and not ready for pickup
I ordered my wings on line at 8:23pm. Requested the pick up time for 9:10pm I get there and the order is not ready and did not leave until 9:27pm. When I get home my Garlic Parmesan boneless wings are burnt. Waste of 41 dollars.
SM
Steven M.
Service seems to be going downhill…
Service seems to be going downhill lately. Used to live coming to this establishment but now would rather give my money to another chain.
BR
Braves
I gave a 1 out of 5 because they…
I gave a 1 out of 5 because they actually Shit in my food!
DO
Doug
Oklahoma City
Oklahoma City, OK I-44; About 6:30PM on June 12th a manager{Diamond} came over to me after I ordered & asked 2 see the pictures I took w/ my cell phone,confusingly I showed him the 2 Pics of a Gift Card my mother gave me be4 she died last year leaning up against a water&beer. He said I was upsetting customers, so I asked him that I would be glad to move to another table & he just stood over me, so I asked him does this mean I should leave,he said Yes, so I got up and walked to the front and told the 2girls that seated me "I'm getting thrown out' I turned around & Diamond was right behind me like a escort,without raising my voice I leaned over to him & asked him 'you ever served in the Military, & he said No, I told him I'm a Veteran -before I could finish telling him that I go to Buffalo Wild Wings every year on Veterans Day and I get treated like a Hero,A big guy got in my face and said,you've worn out your welcome its time for you to leave, very rude and very loud then pointed to the door, I asked him for his name-'Justin Smith the GM' and while I was leaving he told the people entering, sorry about the incident, its all taking care of. I sat in my vehicle shaking like I committed a Crime or a Sin, almost in tears thinking I miss my Mom, that she was always there when I needed a helping hand. I want nothing from this except the leftover balance of my B-Day gift card from my dying mother{couldn't be over $5} because I'll Never step foot in another BDubs again. I tell this Story and will continue to tell this story for the Rest of My Life to shine a light on how I was Treated buy this establishment.
EM
Ethan M.
Sick
Sick. Very very sick for two days after felt like I was going to throw up until I finally did and there was still chunks of chicken
JH
Jessica H.
THE FOOD
I ATE THERE FOR THE VERY FIRST TIME LAST NIGHT AND IT WAS THE WORST EXPERIENCE WITH THE WINGS. THEY WERE VERY DRY AND THE FRIES WERE COLD LIKE THEY HAD BEEN SITTING FOR THE LONGEST. WINGS SUPPOSE TO CAME WITH CELERY AND THE DIDNT GIVE ME ANY. I WILL NEVER GO THERE AGAIN!!!