Reply from BuildofarmOct 4, 2024
Hi Josiah,
Thank you for taking the time to share your concerns. We sincerely regret that your interactions with Buildofarm did not meet your expectations, especially regarding the transparency and clarity you were seeking. We work hard to maintain transparency and ensure you have all the information necessary in order to verify the authenticity of our company. We have numerous references, from our company LinkedIn page, to articles written about us to the overwhelmingly positive Trust Pilot reviews you see below. The dozens of raving success stories from our amazing brokers speak for themselves.
After reviewing the recorded compliance calls with Chris and Richard, we found that no specific concerns regarding your understanding of the project were directly communicated. We take a careful approach when selecting individuals for higher-level partnerships, and we believe that all the necessary information regarding the agreement was provided during your discussions.
Additionally, our support team does not typically connect personally with partners via LinkedIn. This policy is similar to that of many companies, as support staff generally focus on providing assistance through designated channels rather than establishing personal connections on social media platforms.
Upon reviewing your refund request, we noted that it was submitted on Saturday, September 14th. As our billing team operates Monday through Friday, your request was addressed on the following business day, Monday, September 16th. At that time, our team promptly processed your refund request, and the refund was issued immediately.
Regardless, we wish you all the best in your future endeavors.
Please feel free to reach out to us directly at [email protected] and we would be more than happy to provide further clarification and assist you in any way possible.
Best regards,
Team O'Farm
