Great
Based on 466 reviews
BuildZoom4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At BuildZoom we help people realize their dream homes and businesses with peace of mind, and we help local builders and designers grow their companies by meeting new clients. BuildZoom takes in data from contractor licensing boards and building departments from across the nation and manage the most comprehensive database of contractors and permits in the United States. We use that data to evaluate a contractor and use our proprietary matching system to help property owners find the right fit for their project. Are you building a new location for your restaurant? We can find you contractors who have built restaurants.Are you remodeling your kitchen? We will find contractors with kitchen remodel permits completed so you know you're getting an experienced contractor.Save time, money, & frustration by going to buildzoom.com to find a contractor for your next project.Are you more interested in BuildZoom data? Visit buildzoom.com/data to learn more.
BuildZoom (buildzoom.com) has 466 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
466 approved reviews, newest moderated first
customer-Gene
Great experience - very responsive
Reply from BuildZoomSep 13, 2024
Thank you so much for your kind words! We're thrilled to hear you had a great experience and found our team responsive. Providing excellent service is our top priority, and it’s always wonderful to know we’ve succeeded.
customer
user friendly - thank you for helping me find a contractor!
Reply from BuildZoomSep 13, 2024
Thank you for your wonderful review! We're so glad you found our platform user-friendly and that we could help you find the right contractor. It's great to know we made the process easier for you! If you ever need further assistance or have any questions, feel free to reach out. We're always here to help!
Louiza
Easy to use and reliable
Reply from BuildZoomSep 13, 2024
Thank you for your kind review! We’re delighted to hear that you found our platform easy to use and reliable. Ensuring a smooth and dependable experience is what we strive for, so it’s great to know we met your expectations. If you ever need assistance, don’t hesitate to contact us. We’re always happy to help!
customesteve H.
Checkmate construction is a wonderful co. To work with they are efficient clean responsible. We had our siding replaced and deck railing replaced. The job was done as stated and on time. The company associates are friendly, do an excellent job with out someone watching over them making sure they doing the job correctly. I recommend this co to do anything you want done
Reply from BuildZoomSep 13, 2024
Thank you so much for your amazing review! We’re thrilled to hear about your positive experience with Checkmate Construction. It’s great to know that the team delivered efficient, clean, and responsible service while replacing your siding and deck railing. We take pride in working with professionals who ensure quality without needing constant supervision, and we're glad that came across in your project. Your recommendation means a lot to us, and we look forward to helping with any future projects you might have!
Alex
Buildzoom is another platform for contractors to advertise their services and for home owners to find contractors. for home owners to use it’s free and for contractors it cost. The contractor can pay to have additional advertising or features to use Buildzoom. The contractor doesn’t pay up front for leads but pays a fee once lead is won and completed. Which is great compared to most other lead generating platforms. Whats not good about Buildzoom is the way contractors or homeowners can/may communicate with Buildzoom . Email or text message are the only options to reach customer support. If you are lucky you may receive a response . The response will not come sooner than a few days , weeks or not at all. Another issue with Buildzoom is the lead information which is the homeowners contact information given to contractors to reach out . The email address of homeowners are not the actual email address but a forwarding email address. This email addresses provided always get kicked back as undeliverable . Every single time . The phone numbers provided to contact homeowners also have a forwarding phone number. Half of the time the forwarding phone numbers reach the homeowner. the homeowner address is shared but I also have experience incorrect addresses. The most recent incorrect address I received , the customer actually live in another part of the state. I found today the same business name as mine being advertise in another part of the state. The contractors license number listed on the ad has expired 36 years ago according to the contractors state license board. So why/ who posted this ad? To confuse potential homeowners from finding the actual business. My business.
Reply from BuildZoomSep 13, 2024
Thank you for taking the time to share your detailed feedback. We truly value input from our users, as it helps us identify areas where we can improve. We’re glad to hear you appreciate the payment structure and how it differs from other lead generation platforms. We’re sorry to hear about your frustrations regarding communication with our support team. We’re always working to enhance our responsiveness and ensure that customers and contractors can reach us more efficiently. We acknowledge that the current options of email and text may not be the most convenient, and we're exploring ways to improve this aspect of our service. Regarding the issues with lead information, such as incorrect contact details and forwarding emails or phone numbers, we apologize for the inconvenience this has caused. We’re actively reviewing our processes to ensure the accuracy of the information provided, and your feedback will be shared with our team as part of that improvement effort. The information is always submitted by the user, and our CRM uses Google Maps. Unfortunately, it looks like the user may have issued a typo with their zip code which prompted it to be showing 4 hours away. I fixed that in the system. We also take your concern about the incorrect business listing seriously. Please email [email protected] with the link to that listing, and we can investigate and address this specific issue right away. We want to ensure that our platform accurately represents all contractors and protects their reputations. Your experience is important to us, and we are committed to making BuildZoom better. Please feel free to contact us if you have any further concerns.
customer
I was not inquiring about a contractor. I requested to remove a family business. The family has retired.
Reply from BuildZoomSep 9, 2024
Hi! We were able to get this resolved over email yesterday and the listings fro the retired family construction business have been removed from our platform. We are glad we were able to get this resolved same day for you! If you need anything else, please don't hesitate to reach back out to us!
customer
Good and great utility
Reply from BuildZoomSep 13, 2024
Thank you for your positive feedback! We’re glad to hear that you found value in our service. If you ever need further assistance or have any questions, we’re here to help.
customer
Your website was user friendly unlike Angi's
Reply from BuildZoomSep 5, 2024
We are happy to hear it! Thank you so much for the review!
