BuildZoomReviews of buildzoom.com

Contractors & Consultants
Howard Street 301, San Francisco, California

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4.0

Great

Based on 466 reviews

BuildZoom4.0

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About BuildZoom

At BuildZoom we help people realize their dream homes and businesses with peace of mind, and we help local builders and designers grow their companies by meeting new clients. BuildZoom takes in data from contractor licensing boards and building departments from across the nation and manage the most comprehensive database of contractors and permits in the United States. We use that data to evaluate a contractor and use our proprietary matching system to help property owners find the right fit for their project. Are you building a new location for your restaurant? We can find you contractors who have built restaurants.Are you remodeling your kitchen? We will find contractors with kitchen remodel permits completed so you know you're getting an experienced contractor.Save time, money, & frustration by going to buildzoom.com to find a contractor for your next project.Are you more interested in BuildZoom data? Visit buildzoom.com/data to learn more.

BuildZoom (buildzoom.com) has 466 customer reviews on Folks Told, with an average rating of 4.0 out of 5.

Also known as: buildzoom.com
Website: buildzoom.com
Category: Contractors & Consultants
Location: San Francisco, California
Listed on Folks Told: 2026

More in Contractors & Consultants, California

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About BuildZoom

BuildZoom (buildzoom.com) has 466 customer reviews on Folks Told, with an average rating of 4.0 out of 5.

Also known as: buildzoom.com
Website: buildzoom.com
Category: Contractors & Consultants
Location: San Francisco, California
Listed on Folks Told: 2026

customer

Aug 15, 2024

Very impressed with BuildZoom

This my first exposure to BuildZoom, and I am impressed. As a consumer, my comparative point of reference is Angie's List, and BuildZoom provides FAR more information about the companies that they curate for me. I particularly like that each company has it's own 'portal' serving as it's information and data hub. I do wish that I, as a BuildZoom client, had my own individual portal, with all of my added company portals (sub-portals?) accessed from within mine. This would make it easier to go back and find the portal you are looking for. Also, the portal for each company should list their actual phone number, in addition to their 'BuildZoom phone number,' which took me a little getting used to. Lots of 208 numbers! One item that could use a couple of slight improvements is the way that BuildZoom collects feedback on their suggested companies via text messaging. 1) I am fine with rating them by text - it's very easy - but each company should generate it's own single text. As it is now, I'll get a single text that might have 3-4 companies, asking for feedback on each. But since they are all on one text, it's hard to know how to respond ... 2) the timing of the feedback texts seem off to me. Currently, as soon as I have my initial phone conversation with a BuildZoom company, I get a feedback text. That seems too early to me. I am soliciting bids from these companies to do jobs at my residence - I shouldn't be receiving a feedback text until a company representative has physically come by to my inspect my job AND given me a written estimate. I don't see how anyone can rate a company without meeting them first. That being said, I am very happy to have stumbled across BuildZoom. I think they have a great business model that is way superior to other alternatives that I've used in the past to find companies to help me on jobs. I will certainly use BuildZoom going forward!

Reply from BuildZoomAug 23, 2024

Hi Doug! Thank you so much for your detailed and thoughtful review! We're delighted to hear that your first experience with BuildZoom has been impressive and that you find our platform to provide more information than other services. We appreciate your feedback on the individual company portals and your suggestion for having a personal portal to manage your selected companies—this is a great idea and something we will definitely consider for future improvements. We also understand your point about the feedback process via text messaging. We'll look into refining the timing and format of these messages to ensure they are more convenient and intuitive for our users. Your insights are invaluable as we continue to enhance our platform to better serve you. Thank you for choosing BuildZoom and for your high praise. We look forward to helping you with your future projects!