Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Burnbox
The Burnbox Fasting Kit is designed to support every step of your fasting journey with simplicity and effectiveness. Whether you're a seasoned faster or just getting started, this kit has everything you need to make fasting easier, more enjoyable, and ultimately more sustainable.Our carefully curated kit includes premium tools and resources that enhance your fasting experience and keep you on track. From nutrient-dense electrolyte blends to fasting-friendly supplements, each item is thoughtfully selected to help you maintain energy, focus, and hydration without breaking your fast. Burnbox’s fasting products are made with clean, high-quality ingredients that align with your wellness goals – no unnecessary additives, just what you need to feel great and stay committed.We understand that fasting is a personal journey, and that’s why Burnbox Fasting Kit is more than just a box of products. It’s a community of support, with access to tips, guidance, and resources from experts who know fasting inside and out. Our commitment is to empower you with tools that make fasting accessible, safe, and rewarding. Join thousands of happy customers who trust Burnbox to fuel their fasting journey, and experience the difference a little extra support can make.
Burnbox (burnbox.health) has 483 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
It was my first time ever fasting and burn box was simple and easy to use. The steps guided me through the process and now I’m on my way towards my goal.
Reply from BurnboxSep 8, 2025
Hi Louis,
Thank you for your feedback! 😊 We’re so glad BurnBox helped make your first fasting experience smooth and guided. Wishing you continued success on your journey! 💪🔥
Best,
BurnBox Team
BA
Bamm83
Horrible customer service and communication
Burnbox has a great concept. A kit to help individuals who are either new to or need structure and support to fast for three days. The price is high, but if it betters the health of anyone, I'd say, the price is what you make it. Most of the cost goes to their marketing, more than the actual product you get, as the margins must be extremely high.
Anyway, aside from their product, this is more about their customer service. The first red flag is that when you order the kit, you don't get an "order page" to cancel or check your current status. That's always a concern of mine because any company that doesn't make cancelling an order easy makes it difficult. There's no in between.
The second red flag is that their site states the kit will ship in 48 hours. After paying and ordering, you'll receive a confirmation email within 3-5 days (not 48 hours). In my case, it was nine days that went by before I contacted them by email (which is the only way to get a hold of them, by the way). They responded the same day, within hours, that "Due to an unexpected surge in demand, our warehouse is working tirelessly to prepare shipments as quickly as possible. Our sincerest apologies for any inconvenience caused by the delay in processing and shipping your order. We anticipate that it will take approximately 2-3 weeks for your order to be delivered to you." So, there is a 3-week delay (added to my already nine days), and I received no notification? No email? I had to email them!
After all of this, I emailed twice more. I received an email from the rep in response to my previous email, and another separate email requesting a refund/cancellation of my order. Radio silence on their end now. I'm sure I'll hear from them in a few days with a "We are unable to cancel your order because it is on the way."
We'll see. But regardless, this will be the last time I'll deal with this company. If you rely solely on email for communication, you'd better be on point and 100% dedicated to providing excellent customer service. And they do not.
Reply from BurnboxSep 4, 2025
Hello there,
We’re truly sorry to hear about your experience and completely understand your frustration. Transparency and timely communication should always be a priority, especially when it comes to order status and cancellation options.
We take your feedback seriously. In the meantime, please reach out to us at [email protected] with your order details so we can look into your case directly and make this right.
Thank you for sharing your honest feedback—it helps us do better.
Best regards,
BurnBox Team
GI
Gino
Product is just a gimmick
Product is just a gimmick; fasting is a mind-over-matter and no kit will work a miracle for you. You can easily get the same results with Metamucil and electrolyte water on a 3-day fast. Plus this over-priced “kit” comes with subpar customer service and imbedded scam techniques; be forewarned, this is just a pretty packaged scam and not worth your money or patience. Be smart and STAY AWAY.
Reply from BurnboxSep 2, 2025
Hello Gino,
We’re sorry to hear you feel this way and appreciate your honest feedback. 🙏 BurnBox is designed to support fasting by providing electrolytes, fiber, and guidance to help make the process safer, more comfortable, and easier to follow. While fasting can absolutely be done without a kit, many people find that having structured support helps them stick with it, avoid common side effects, and get the most out of their fast.
We also take customer service seriously and strive to respond promptly and helpfully. If you’d like to discuss your experience further or have questions, you can reach us directly at [email protected]. 🙏
Best regards,
BurnBox Team
TA
Tamara
Highly recommend burn box!
Highly recommend! Have never done an extended fast before and wanted to try burn box to support my first time. I felt great the entire three days and ended up doing 86 hours! Everything tasted wonderful and kept me going without headaches or hunger! Lost 9.2lbs and have kept it off by following past fast diet meals. Will plan to do more without a doubt.
Highly recommend
Reply from BurnboxAug 30, 2025
Hello Tamara,
Wow, congratulations on your amazing results! We can’t wait to support you on your next fast! 🙌
Best regards,
BurnBox Team
CC
Cathy C.
Surprisingly
Surprisingly, I wasn’t hungry. The packets were easy to use and all of them were really tasty. On the third day, I did feel a bit light headed but I think it was because I wasn’t drinking enough. I lost 8 pounds. I’ll do the 3 day fast again this month.
Reply from BurnboxAug 30, 2025
Hello Cathy,
We’re so glad to hear your fast went well! Congrats on losing 8 pounds, and we’re excited to support you on your next fast this month! 🙌
Best regards,
BurnBox Team
JB
Josh B.
Burnbox was absolutely worth it
Burnbox was absolutely worth it ! The fact that they send a book to further explain what fasting is about , the best way to start and how to maintain after the fast was great including the stories they told! Both fast went very good easy and made me feel amazing after! Will definitely use again in the future!
Reply from BurnboxAug 30, 2025
Hello Josh,
We’re thrilled to hear that you had such a positive experience with BurnBox! It’s wonderful to hear you felt amazing afterward, and we can’t wait to support you on your future fasts! 🙌
Best regards,
BurnBox Team
ST
Stacy
Burnbox made fasting easy
Burnbox made fasting easy. The fiber shakes and the electrolytes taste great. The bone broth was a litte odd but did the job. I dropped 10 lbs., without struggling with hunger.
Reply from BurnboxAug 28, 2025
Hi Stacy,
Thank you for your feedback! 😊 We're thrilled to hear BurnBox made your fasting journey easier and that you enjoyed the products overall. Congrats on your results! 💪🔥
Best,
BurnBox Team
RN
Rudy N.
I lost 10 lbs in 3 days
I lost 10 lbs in 3 days. The powders were delicious but I really wish they were different everyday. Mind over matter did it. Thanks BurnBox
Reply from BurnboxAug 27, 2025
Hello Rudy,
Congratulations on your results! 🎉 Losing 10 lbs in 3 days is impressive. We appreciate your feedback about the powders—variety is something we’re exploring for future updates.
Best regards,
BurnBox Team