Excellent
Based on 392 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Bussani Mobility Team...If You Can Dream It, We Can Get You There.For more than 40 years, we've been serving people with physical disabilities from our family owned and operated business. We know our customers by name and many have become good friends. We're so proud to be part of their lives, to help them get mobile...and regain their freedom and independence.We sell, service and rent wheelchair accessible vans. We also offer customized adaptive driving equipment on all types of vehicles. Our certified mobility consultants can answer any question about handicap vans, hand and foot controls, scooter and wheelchair lifts, chair toppers, valet seating, and transfer lifts. They also provide guidance about financing and insurance options.We have three convenient locations: two on Long Island and one in Westchester.Give us a call or stop by to see any of our wheelchair accessible vans. Let us be your go-to resource for all of your mobility lifestyle needs.
Bussani Mobility (bussanimobility.com) has 392 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 5 reviews with 2 stars · Clear filters
CHRISTINE
Car is down more then it is running
Reply from Bussani MobilityAug 22, 2019
Christine, we're sorry that you're not happy with your experience. Our customers mean everything to us. We'd like to reach out to you offline to see what we can do to make things right.
DONALD P.
You installed a locking devise on my wc that was too low and required me to return it for adjustment
Reply from Bussani MobilityOct 29, 2018
Donald, we're very sorry to hear that we caused you this inconvenience. We'd like to contact you offline to see what we can do to make things right.
BRANIGAN, J.
EDIT: Immediately after posting this review I received a phone call from Dan Walsh and then one from Dan Bussani both apologizing profusely for the issues I outlined in my original review. Both could not have been more apologetic and assuring that the matters will be addressed and that any future issues should be brought to their immediate attention. These phone calls represent the great Customer Service that Bussani Mobility was always known for! I felt it was only fair to update this review to show a positive outcome and how quickly they acted to rectify the complaint. Based on their actions and promises from two people I always trusted they have now kept me as a customer. I have used your Bethpage site for over 20 years for purchase of two new accessible vans as well as service and maintenance on those vans. However I have experienced a major decline in the level of your mechanics since Danny the previous service manager transferred to another of your locations. Several times within the past year I have had to have the same service on my van repeated because of shoddy work. Never have I ever experienced such a decline in service on an auto repair. We have seriously considered finding another dealer to service our vehicle in the future as I can not continue to lose the use of the vehicle tie and time again. It really is a shame as I have always praised the services of Bussani Bethpage and have directed several people to you however your mechanics have now lost my trust.
Reply from Bussani MobilitySep 28, 2018
Jean, we're so sorry that you had this experience, because caring for our customers and keeping them happy means everything to us. We hope the conversation you had today with Danny has you feeling better about coming back to us in the future. We'll be sure that you receive the good service and care that you had always been accustomed to here.
Tony
They work well but sooo expensive!
Reply from Bussani MobilitySep 14, 2017
Tony, we're sorry that costs were higher than you'd hoped. We do our best to provide reasonable service. But sometimes we can only do so much because modified vehicles tend to be more expensive because of the very specialized equipment. If you'd like, we can talk more offline to see what we can do to help.
RIGOBERTO
Bussani Mobility. Well my personal opinion is that they are very professionals, informative, and willing to go beyond the call of duty to accommodate their customers.I am well satisfy with their services
