BuyBack EngineerReviews of buybackengineer.com

I used BuyBack to sell my old phone for some quick extra money, it shipped to the company within a few days and I was notified once it was received. I had opted to receive my money through apple pay but there was a snag and I had to reach out via email to figure out what to do. I was very pleased with the customer service and their ability to resolve the issue quickly and was even given an extra $10 for the inconvenience. I would absolutely use BuyBack again in the future.

I received complete payment for all the devices I sent

Great people to work with. Super simple and made good money!

This service is great! They did everything as promised and even took my old cracked beyond belief old phone! Amazing! I will definitely use them again.

Update... It is now April 2022 and I'm waiting for my payment on my 2 iphones. The phone number is rolling to vm all day. I don't get a return call on my voicemails nor a reply back to my emails. Don't bother with this company if you want someone responsive or timely to process your order. We are now in March 2022 and I still have not received payments on my 2 iphones. They do not reply to my emails nor return my phone calls. However, they have time to reply back to the good reviews but leave me in the dark. I've sent in 2 iphones in January and I know it was delivered to their PO Box on January 15th. I did not hear anything from them till I reached out on February 3rd. I've been getting sporadic email replies and still no payment on the two phones. They do not answer their phone lines or return voice mails either. Either they process the payment or send me my phones back.

Update - BuyBack Engineer responded and quickly fufilled the agreed amount. They explained the intial delay was due to a change of system. Original post - No response after I sent in my Samsung S21 Ultra phone a few weeks ago...

Though I did not receive a message that my phone had been received and was being processed, I received a prompt reply to my email inquiry and everything flowed smoothly thereafter.

Had issues with receiving my payment - apparently they had issues with their systems. After chasing a bit, they resolved appropriately and I appreciate that. Should not have been that difficult but I may give them another chance later.