Reply from By WinonaJul 29, 2024
We appreciate your feedback, Emily, as we do strive every day to provide our patients with treatment and service worthy of 5 stars.
We take all comments seriously, good or bad, and do try to maintain a professional and trustworthy plan of care for you.
Unfortunately, as you indicated, we cannot locate an account under your name as it is listed here. You did not provide any email address.
You are correct that HRT is not prescribed based on lab work.
It is prescribed based on symptoms, in accordance with the AMA, NAMS, and the American College of Obstetrics and Gynecologists.
Our Winona doctors review the health history and onboarding information that you provide and prescribe a treatment plan that they feel would benefit you the most.
All of our doctors are board-certified, well established, and specialize in the care of women going through the menopause transition, something that is lacking for women in today's world.
We take your health and safety very seriously and will not accept anyone who is not a candidate for HRT. Our primary focus is not based on monetary goals, but rather a goal of providing women safe and effective HRT who may not otherwise have access to it.
The decision to receive a 1 month supply or a 3 month supply of medication is totally up to the patient. We have no preference for the amount that can be prescribed to you, as we are acutely aware that cost is a factor for many women. The 3 month supply is cheaper in the long run, but we have many women who opt to only receive a monthly prescription.
Our treatments help most women, but as with all medical interventions, there are no guarantees. This applies to online providers as well as brick and mortar providers.
Fortunately, the majority of women do not experience any side effects at all. For those that do, they usually only occur in the initial few weeks of treatment as the body is adjusting to the increased hormone levels. Bloating, breast tenderness, nausea, etc. are usually short lived and manageable.
Most women see improvement after a few weeks, and we can say that 80% of patients are satisfied with how they feel around the three-month mark.
It can be hard to acclimate to an online platform for your health care needs, and our Winona doctors understand this. They always provide you ongoing support and guidance to ensure you have the best treatment plan for your symptoms.
If your symptoms have not improved after 10-weeks, we can change the dose or the medication to try to help you feel better.
However, it can take time for your body to acclimate to the influx of hormones. These are real prescription medications, prescribed by real doctors, just like you would receive in a doctor's office.
Again, be assured that your Winona doctor is available if problems arise or if you have any questions about treatment.
We are committed to helping you find the appropriate medication and dose that benefits you the most and would love the opportunity to resolve any issues that you may have encountered.
Please contact our Patient Care Team at [email protected].
We look forward to hearing from you!