Excellent
Based on 100 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As a local ADT Authorized Dealer, we specialize in home security systems, wireless, wired or activating existing security systems and home security cameras backed by world class ADT monitoring. Your home security needs will be met with ADT's reliable service and latest technologies. Our affordable solutions provide burglary, fire, medical alert, carbon monoxide protection and much more. We will come to your home for a free in-home consultation, providing you with valuable information and insight into the proper ways to protect your home from the various threats that we all face today. If you're interested in taking advantage of this free sit-down conversation about your current home security situation, feel free to give us a call today, toll free. If you're to busy for an in home consultation, you may also order your home security system over the phone. Ask for details about our FREE ADT Security System Promotional Package ($850 Value).
California Security Pro (californiasecuritypro.com) has 100 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
100 approved reviews, newest moderated first
Aparna V.
Have been with ADT corporate, tried California Pro and received good rates and service.
Reply from California Security ProAug 31, 2015
We thank you for your business and feedback, we are so happy we are selected alarm company. Knowing that we satisfied you with our services & prices makes us very happy. Your business is appreciated!
ryan
made whole process very EZ
Reply from California Security ProAug 24, 2015
Your feedback means everything to us, we sure do appreciate your taking the time in telling us how your experience went. Making things easy and complex free for our customers is a goal of ours. Thank you for your business!!
Alfonso N.
All the staff was great!
Reply from California Security ProAug 11, 2015
We appreciate your recent purchase of your ADT-Pulse System. We hope your enjoying all its convenient features it has to offer. We value your business and feedback.
Nathan S.
I was having a frustrating experience with ADT sales just trying to schedule a time to have them come by so I could sign a physical contract, the sales guy didn't know how to use the e-document software. So I called California Security Pro. I explained to the Ayesha (Security Pro Sales) what I was looking for and the number of entry points, she was very helpful and put together a system that covered everything at a much more reasonable price than ADT. She took all the information that she needed over the phone and got the process started, the ADT rep couldn't get the process started until after he had the contract signed. She then explained that it would be installed within 72 hours! I couldn't believe it, ADT told me "maybe" they could install within 2 weeks! She told me that Daniel would be my installer and that it would take about 3-4 hours to install. Daniel got to our house on time, he was a very nice guy and was very knowledgeable about the system. He finished his install in less than two hours! Would I recommend this company? I already have recommended them to my father in law and I'm thinking about having them out to my work place to evaluate and install as well. I still have ADT monitoring my system....but I hired California Security Pro for the better signup and install service!
Reply from California Security ProAug 5, 2015
We appreciate your recent order of your ADT-Pulse System. We value your trust in our company, and we continue to meet your service expectations. We would like to thank you for taking the time in telling us why our services made you completely satisfied. Thank you for your business and feedback.
Mark B.
Joe met us at our home and arrived a few minutes early. He was professional and honest, and never tried to pressure or over-sell us products. Rene was able to install our system the next day and was extremely professional, clean, organized, and friendly. He made sure to explain everything and even provided tips and recommendations to help get full use out of our new alarm system. CA Security Pro has been pro-actively contacting us to ensure everything is operating as expected in the weeks following installation, and is doing everything possible to ensure we have had a great customer experience. I would 100% highly recommend California Security Pro to anyone and everyone looking for security system. Whether you are looking for a new system, or updating your current, they are the best.
Reply from California Security ProAug 5, 2015
We are pleased that you have chosen California Security Pro for your ADT-home security. We hope you are enjoying the convenience, quality, and affordability of your new security system. Your satisfactory could not make us more happier! We appreciate your business!
Zachary M.
Every aspect of my interaction with California Security Pro was professional, timely, friendly and easy. Recommended.
Reply from California Security ProJul 20, 2015
Dear Zachary, Thank you so much for your recent business with California Security Pro. It is customers like you that help keep us on the right track by giving us your feedback! We value your business and will continue to give you the service you deserve. Thank You Again.
Cynthia
Angel and Gabe provided outstanding customer service. They were nice and understanding. Price was right and couldn't ask for more.
Reply from California Security ProJul 6, 2015
Being able to find the right service package for our customers is our job, we are happy to hear you are satisfied with your purchase price. We truly thank you for sharing your experience with us regarding are staff. Your Business is valued, thank you!
Dale H.
We decided that it was time to consider a home security system for our home. News reports often report home invasion robberies, burglaries, etc. and we researched a system through our local cable company and then decided to find out more about the ADT system. Our representative, Danny Tresierras was very professional and knowledgeable. In addition, he answered our questions and provided valued information about the variety ADT Security plans which are available. Our technician, Ron Loetz installed the sensors, cameras, etc. in a very "clean" manner and checked with us throughout the process to receive our input and opinion regarding placement, etc. We are very, very pleased with our system and would highly recommend California Security Pro, Danny Tresierras, Ron Loetz and ADT to all of our friends and family!
Reply from California Security ProJun 23, 2015
Dear Dale, We just wanted you to know that we truly enjoyed working with you and feel honored to be your chosen Home Security company. The growth we experienced over the years is because of customers like you, who faithfully support us by giving us their feedback! Thank you for your business! We look forward to serving you for many years to come.
