Excellent
Based on 78 reviews
Maptitude5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Maptitude:--------------------------------------------With a focus on usability, Maptitude is designed to be a cost-effective and comprehensive mapping software and data product. Maptitude enables organizations to leverage their location-based information to improve decision making and planning, while minimizing expenditure through competitively priced solutions.Maptitude includes everything required for geographic market analysis, is considered the easiest-to-use professional mapping product, and costs only US$695. Upgrade pricing is available and for ordering information please visit the Mapping Software Store, e-mail Maptitude Sales, or call U.S. Sales at +1 617-527-4700. www.MappingSoftware.com --------------------------------------------About Caliper:--------------------------------------------Caliper Corporation develops state-of-the-art Geographic Information Systems (GIS) and transportation software. Caliper is a privately-held corporation and is a leading developer of mapping, redistricting, transportation, and GIS software. Caliper is also a highly regarded consulting and R&D provider offering professional services in quantitative management consulting, transportation, and decision support systems development. Caliper software products are supported with extensive technical services in GIS applications and training, database development, and software customization.
Maptitude (caliper.com) has 78 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
78 approved reviews, newest moderated first
Shawn
I have used Maptitude for years for my franchising business. The maptitude platform has given me everything I need, and any time i have needed tech support the team always responds quickly. I would highly reccomend.
Reply from MaptitudeJun 30, 2026
Thank you for the feedback and loyalty! We strive to help every customer achieve their mapping goals.
Susan R.
My undergraduate and Master's degrees are in Geography, circa 50 years ago. My cartography classes were learned using Pen & Ink, Leroy lettering sets, Zipatone, and Calipers, too... first on parchment paper, later on mylar! Quite a laborious process, so I was happy when a computer geek told me in Grad school he was going to put me out of business someday with GIS. That was good news to me, and I told him so, but had to wait 20 more years. In 1995, I read a glowing trade journal review about a new GIS company, Maptitude -- Loved the name, affordability, and training at a level you didn't have to be a computer geek to make a map. Since then, I have used Maptitude in all my hospital planning jobs until I retired and still use it for personal research. Lots more GIS competition these days, some supposedly "free" -- I don't know anything about that, I admit-- So who to trust if you're new to GIS mapping and need to improve geographic insights for business, teaching, and more? I wholeheartedly recommend Maptitude, with its continuous product improvements, up-to-date demographics, online training, and a very supportive Caliper staff.
Reply from MaptitudeMar 27, 2026
Thank you for sharing such an incredible journey. From pen and ink cartography to modern GIS, your story truly captures the transformation of the field over the past several decades. It means a great deal to know that Maptitude has been part of your work since 1995, supporting your hospital planning efforts and continuing to play a role in your personal research even after retirement. That kind of long-term trust is something we never take for granted. We are especially glad to hear that the accessibility of Maptitude, along with ongoing improvements, current data, and training resources, has made a difference for you. Our goal has always been to make powerful geographic tools available without requiring users to be “computer geeks,” and your experience reflects exactly what we strive for. Thank you again for your thoughtful recommendation and for being part of the Maptitude community for over 30 years.
Jo
Having used Maptitude for a while now for various mapping and demographic projects, I have found the tools really useful. Recently I had a complicated Routings issue which a memer of Maptitude support clearly explained how to solve. Their support function is always really helpful.
Reply from MaptitudeSep 22, 2025
Thank you for the feedback! If there are improvements to the routing you would like to see, please let our Support staff know 😊
Goran S.
Maptitude’s powerful yet user-friendly interface makes complex geospatial analysis incredibly accessible. The ability to visualize data geographically, run demographic reports, and create custom maps with ease has been a game-changer for our decision-making process. It’s fast, reliable, and packed with features that save time and deliver real insights.
Reply from MaptitudeSep 3, 2025
Thank you for the feedback! Please let us know whenever you have suggestions for the software.
Larry F.
Great customer service! A great tool for public health research.
Reply from MaptitudeJul 11, 2025
Thank you for the feedback! So glad to hear that we were able to help.
John M.
I have been using Maptitude for many years and rely on it heavily. It is the best mapping software I have found and wouldn't consider switching to anything else.
Reply from MaptitudeJun 5, 2025
Thank you for the feedback! Please shoot us an email with any improvements you would like to see in Maptitude mapping software!
Kelly K.
Hands on customer support walks you through it all and reduces the guesswork.
Reply from MaptitudeJan 27, 2025
Thank you for the feedback, Kelly! We strive to support our customers in any way we can.
Jodi C.
I can't say enough about the amazing support Caliper offers. My computer recently crashed and they were so helpful with all my questions and issues getting the software installed back on my laptop. Definitely not just a company that supports during the sale! They responded with a sense of urgency and even set up a Teams meeting to help me with some reporting. Definitely recommend!
Reply from MaptitudeSep 26, 2024
Thank you for the kind words, Jodi! We are always happy to help.
