CTM (formerly CallTrackingMetrics) Reviews | Read Customer Reviews of calltrackingmetrics.com

CTM (formerly CallTrackingMetrics) Reviews | Read Customer Reviews of calltrackingmetrics.com

CTM (formerly CallTrackingMetrics) reviews

217 approved reviews, newest moderated first

Todd L.
Jul 2, 2018
We have been using CallTrackingMetrics…
We have been using CallTrackingMetrics for nearly 1 year. It is easy to register & setup and manage the numbers for the various marketing campaigns we have done. The ability to expand or shrink numbers used and auto-renewal to minimum levels is very useful. Would highly recommend them.
Reply from CTM (formerly CallTrackingMetrics)Jul 2, 2018
That's wonderful, thanks so much for your detailed feedback Todd! In the future, if you have any feature requests or suggestions, please send them to [email protected]. We would really value learning more about your experience.
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APM West I.
Jul 2, 2018
CallTrackingMetrics is a great service
CallTrackingMetrics is a great service, we really like it.
Reply from CTM (formerly CallTrackingMetrics)Jul 2, 2018
Thank you! We really appreciate you taking the time to leave this review.
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Local N.
Jul 2, 2018
Best call tracking platform
Best call tracking platform, easy to use, great customer service.
Reply from CTM (formerly CallTrackingMetrics)Jul 2, 2018
This is great to hear, thanks so much for your feedback!
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Tim T.
Jul 2, 2018
The log is very detailed.
The log is very detailed.
Reply from CTM (formerly CallTrackingMetrics)Jul 2, 2018
Thanks for your feedback, Tim!
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Steve S.
Jul 2, 2018
very easy to use
very easy to use
Reply from CTM (formerly CallTrackingMetrics)Jul 2, 2018
Good to hear! Thanks for writing this review.
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Magnum
Jul 2, 2018
CallTrackingMetrics who?
I have absolutely no idea who idea who "CallTrackingMetrics" is, but they sent me an email asking for a review, so here you go.
Reply from CTM (formerly CallTrackingMetrics)Jul 2, 2018
Hello and thanks for the review. If we can help with anything down the road, please let us know. Thanks again and have a great week, Jeremy Wingate Director, Customer Success
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Kenny G.
Jul 2, 2018
When reviewing calls coming from my…
When reviewing calls coming from my side, there are many times the other side cannot hear me. I have tried with numerous headsets to the same results.
Reply from CTM (formerly CallTrackingMetrics)Jul 2, 2018
Hi Kenny and thanks for the review. We're sorry to hear that you've seen issues with people hearing you while using CallTrackingMetrics. Would you be open to sharing some of the call samples that experienced this issue, so we can help to troubleshoot and resolve? Please let me know how I can help. Thanks and have a great night, Jeremy Wingate Director, Customer Success
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Luis O.
Jul 2, 2018
2 of 3 Inbound calls are either…
2 of 3 Inbound calls are either dropping and setting myself not available or not connecting
Reply from CTM (formerly CallTrackingMetrics)Jul 2, 2018
Hi Luis, hope you had a nice weekend. I just wanted to reach out as Director, Customer Success to see if there was anything I can do to help look into these issues. Many times issues can be resolved with just an update to a setting and/or a process in managing your calls with CTM. We would like to help look into these...Please contact us at [email protected] with some call samples or just let me know and I can help to coordinate a call. Thanks for the review, Luis and look forward to helping to resolve the issues. Jeremy Wingate
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