CannabisMD TeleMedReviews of cannabismdtelemed.com

Reply from CannabisMD TeleMedSep 2, 2023

Hello, I believe you meant to leave this review for the dispensary you visited. We are the company that helps patients connect with doctors to receive their medical marijuana cards so they can purchase from dispensaries, not the actually dispensary. If you have additional questions we would be more than happy to help. Please give us a call at 804-893-5068 we are open seven days a week. Thank you for taking the time to leave a review.

Reply from CannabisMD TeleMedAug 29, 2023

Thank you for taking the time to leave a review. We are very sorry about you having to complete the intake forms twice. If internet connection drops or if there is a change in cell towers while completing the intake forms then the connection is terminated for security reasons. Please let us know if you ever need any additional assistance and thank you again for taking the time to leave a review.

Reply from CannabisMD TeleMedAug 12, 2023

Hello, I believe you meant to leave this review for the dispensary you visited. We are the company that connects patients with doctors so they can receive their medical marijuana cards. The dispensaries in Virginia do hire private security because they are an all cash business. I am not sure which dispensary you visited but if you can reach out to us at [email protected] we would be more than happy to let you know some other dispensaries in your area. Thank you for taking the time to leave a review.

Reply from CannabisMD TeleMedMay 9, 2023

We are a company that connects patients with doctors so they can receive their medical marijuana card. We are not associated with the dispensaries that sell the product. I believe you intended this review to be left for the dispensary that sells the product.

Reply from CannabisMD TeleMedMay 2, 2023

Thank you for taking the time to leave a review. I know the birthdate is entered once at the beginning to verify your identity which is part of our HIPAA compliant system. The second time it asks for your DOB is more of a verification to ensure it is accurate. We do ask for your name and address twice, but this is to make sure everything and there is no typo in the address or name. By asking twice our system can flag responses that changed and our team can reach out for clarification to make sure everything is accurate. We are very glad you were able to schedule and get a same-day appointment easily. We appreciate your feedback and will continue to work to streamline the process even more.

Reply from CannabisMD TeleMedApr 19, 2023

Thank you for taking the time to leave a review. Please call us at 804-893-5068 and we can have you scheduled with another physician at no additional cost. We can also go over any additional details that you feel were not fully covered during your first interview. Our patient support team is available 7 days a week for your convenience if you ever have any additional questions or concerns. If you ever need to speak with a physician regarding medical concerns we do provide unlimited follow-up appointments at no additional cost for a period of one year. We are sorry that you felt the process did not adequately address your concerns. Please do not hesitate to call us to schedule a follow-up appointment.

Reply from CannabisMD TeleMedMar 22, 2023

Hello, thank you for taking the time to leave a review. We send renewal reminders 60 days prior to the expiration date of a certificate to give advanced notice. This allows patients to make plans regarding the timing of their recertification. Thank you so much for taking the time to speak with me today and your valuable input. We will adjust our renewal reminders to make patients aware the doctors cannot post-date medical cannabis certificates and hopefully prevent any confusion in the future.

Reply from CannabisMD TeleMedNov 30, 2022

Hello, the medical providers on our platform evaluate patients and approve them to use medical marijuana. We do not sell any medical marijuana products. Medical marijuana products are purchased from the state-licensed dispensaries after a patient is approved by the doctor. There are quite a few medical marijuana dispensaries in Virginia and I would be more than happy to send you all of their information. Please contact me directly at 804-893-5068 and ask for Scott.