Bad
Based on 66 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dignity Memorial Funeral Homes is listed under Funeral & Memorial.
Dignity Memorial Funeral Homes (catawbamemorialpark.com) has 66 customer reviews on Folks Told, with an average rating of 1.4 out of 5.
66 approved reviews, newest moderated first
Tracey F.
Filled out information for the FREE funeral guide. Only received sales call from different individuals. Never received the requested guide digitally or in the mail. His to knew this is how they operate. I will not be using their services.
Shannon
Endorsed a murderer
Curtis B.
I Received a Mailer from this Company Concerning my New Burial Benefits from the VA. 1. A Business that has Hidden their Google Reviews Speaks Volumes and lets you know that they do not want you to Read them. 2. Their YELP reviews are 3.4 or 1.8. 3. Contacting the Veteran Benefits Administration (VBA) will Provide all the Assistance you will Require. 4. Additionally, Veteran Assistance Organizations; such as the American Legion, Veteran of Foreign Affairs, etc.. can also assist you. 5. This is nothing more than a Gimmick to Lure you in and Utilize their Funeral Services. 6. Do you really want to Trust a Business that Utilizes these Deceptive Practices During a Time when you are Dealing with Loss, which will be One of the Most Stressful Events in your Life?
ernest W.
They promised the world and did nothing. Wrong coffin, wrong vault, didn't contact the Air Force for Military service. It was my father's funeral. If I could give less than one star I would. Let's sum up Dignity in one word. LOSERS
MeiLing L.
The woman I spoke to was kind enough, but they cold called me after my Mother's death. I don't know how they even got my number as I looked to see if I had any correspondence in the email as she claimed that I or someone submitted a form under my email address. I was too flustered to ask for management. I am disappointed that there are companies operating like this in the funeral industry. My Mother had everything preplanned so there is no way that anyone submitted a form to their company requesting they contact me.
Da A.
Horrible experience with the most rude staff that tell you that you can’t call back and that tell you that you are the one to blame. There was this one lady about a few months ago who just would not listen and would project all her crap onto you . What sort of service is this? Same with the guy that works night shifts Jenna’s just mean and inconsiderate on all levels. The staff is so poorly trained that this is def not a service for those who need support negative reviews if possible
Lori
Awful customer service. I communicated with them about a relative obituary that shouldn’t have been published and the representative told me “how she could help me” like I was asking her for blood when it was clearly expressed by the petition. They didn’t care and still are publishing the obituary instead of removing it to the petition given. By doing this, they don’t have empathy nor respect towards customers.They should change the name of the company since dignity is not a quality or virtue they treat people with.
EW
Why would a company who is dealing with such a sensitive subject as the death of a loved one not have a way to edit a public condolence?? If something is spelled incorrectly or you just want to take something out, you should be able to immediately? No, you can’t. You cannot remove it or edit it. You must call, file a report and wait for someone to call you back to edit a misspelling or grammar error??? I will never leave another condolence with this company again. So embarrassing!!
