Jason Z.
Instant support
Instant support, can’t wait to get the case!

Excellent
Based on 600 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The premier brand for minimalist and ultra sleek mobile accessories. Minimalist Perfection.
Caudabe (caudabe.com) has 600 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
600 approved reviews, newest moderated first
Jason Z.
Instant support, can’t wait to get the case!
Jack
Usually when I buy cases I go for the cheaper option from Amazon and I always regret it in the future, this time I decided to get the Sheath and I was not disappointed. It’s easily the best quality case I’ve ever had. You guys have a customer for life. Thank you 🙏
James D.
I don’t even care if the case is good, ordered on Sunday 7th for 48hr tracked. It’s now mid afternoon on Friday 12th and still waiting.
Reply from CaudabeDec 15, 2025
Hi James, Thank you for taking the time to share your experience. We completely understand how important delivery timing can be, especially when you’re looking forward to receiving your order. We just wanted to offer a bit of clarity in case it helps. Our fulfillment office and shipping carriers don’t operate on Sundays, and in-stock orders are processed within 1–2 business days, Monday through Friday. Once fulfilled, standard shipping takes approximately 2–4 business days, as outlined in the shipping estimates on our website here. Your order was placed on Sunday and fulfilled the following business day, which falls within that processing window. According to the carrier’s tracking information, it was delivered last Friday. Given this information, it appears your order was delivered on time within the 4-business-day estimate we provided. We’re sorry for any confusion around the timing and hope this helps clear things up. If you have any questions or would like us to look into anything further, our support team is always happy to help at [email protected]. We appreciate you reaching out and sharing your feedback.
Mr Justin C.
Absolutely loved their customer service. I got ky new case and i had no idea that if i didnt clean my magsafe charger that it could leave a scuff/mark on my case. They worked with me to try to get rid of it, and when it was evident it wouldnt, they replaced it for me! Safe to say i will be taking extra care of the new case. Thank you for going above and beyond! Extra shout out to Sarah!
Darren D.
I’m from Canada and I’m so happy that I found Caudabe. I have an iPhone 16 Pro Max phone case and recently purchased the CrystalShield screen protector. Both products are great. Almost as great as their customer service. I’ve had a couple inquiries about the products that I bought and they were handled quickly and they handled the situations perfectly. Highly recommend Caudabe!
Ricky
I recently purchased a Caudabe iPhone case along with a screen protector, which I unfortunately damaged during installation. Caudabe’s customer support team promptly replaced the screen protector at no cost, an experience that speaks volumes about their commitment to customers. Exceptional service like this is exactly why so many of my friends are loyal to the brand. Highly recommended.
Kelly W.
I placed an order for the wrong item and didn't realize until it was received. I email Customer Support for an RMA. The very next morning, I had a response with a return label. In the same email, I requested an upgrade for shipping. They sent me an invoice for the adjusted pricing and it was shipped immediately after it was paid. I'm thrilled that the issues were resolved so quickly and effortlessly. I've purchased 2 cases for personal use and I'll keep coming back. This latest order has gifts for family members and I'm excited to share my love of the product. Thank you Caudabe!
ezeek C.
Caudabe is by far the best phone case brand on the market! The amazing customer service is a bonus.