CaudabeReviews of caudabe.com

I’ve been purchasing my iPhone cases exclusively from Caudabe for 10+ years now. The quality of their products is truly unmatched and they have an awesome loyalty program as well.

I originally posted a review on the company’s own website, but it never appeared. This now makes sense, because the product only shows 34 total reviews, all mostly positive. For something they claim had “higher-than-expected order volume,” that low number seems suspicious. Here’s my full experience: I placed my order on October 20. By November 4, I still hadn’t received any shipping update, so I contacted support. I was told they were dealing with “higher-than-expected order volume,” assured my order would ship by November 17, and directed to their self-service shipping table for future reference. November 17 came and went. By November 22, still no tracking number. When I reached out again, I received the exact same explanation and was told my order was “being prepared for shipment.” As of November 28, I still had no updates. To make things worse, the product went on sale for about 10% off while my fully paid-for order hadn’t even shipped. At this point, it genuinely felt like I had loaned the company money for over a month with nothing to show for it. After posting my (unpublished) review on their website, I suddenly received a tracking number about three hours later. However, clicking it simply brings up a USPS “pre-shipment” page, meaning only a label was created, and the package hasn’t actually been handed over to USPS. I’ll update this review once (or if) the product actually ships out. UPDATE: Item actually shipped out the following Monday. Caudube also matched the price to the Black Friday discount price. I updated my rating from 1 to 3 star. Due to the missed shipment.

Dealing with Caudabe from start to finish has been great. Shipping to Canada was fast....arrived 4 days after order was placed. The case ( Black Sheath with camera control for 16 Pro ) is as good as expected - maybe better, and the price was amazing....Dealt with customer service for Black Friday pricing as well. Ill be ordering for my next phones for sure.

Best case, and best customer service !

I’ve trusted caudabe with my phones for many years. While the stealth cases are minimalist, they still offer great protection but it’s the unique grip that I love. They offer a great grip in your hands but slide in and out of pockets with ease. Get one.

My second phone case from them. Really high quality. Def protects from falls. Looks great and feels great in hands.

I ordered the wrong buttons for my Synthesis case for iPhone 17 Pro Max and they were very helpful in getting me a replacement for the correct buttons. Superb customer service! Been rocking caudabe cases for my phone since my iPhone XS Max and they always deliver great product. Highly recommended!

I needed to switch case colors after I placed my order and reached out to customer service. They were very responsive and got things updated for me very quickly!