CBDraws
Excellent case & customer service.
Top quality cases w/speedy shipping and excellent customer service. I can see why so many people become regular customers w/each device upgrade. Believe the hype -- Caudabe is the REAL DEAL.

Excellent
Based on 600 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The premier brand for minimalist and ultra sleek mobile accessories. Minimalist Perfection.
Caudabe (caudabe.com) has 600 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
600 approved reviews, newest moderated first
CBDraws
Top quality cases w/speedy shipping and excellent customer service. I can see why so many people become regular customers w/each device upgrade. Believe the hype -- Caudabe is the REAL DEAL.
customer
This is probably the best case I've ever own for a phone. yes it is on the slightly higher price point than most avaulable on amazon and sites like that. But it feels solid and I imagine it will last long! Lets see, but for now very happy.
Simon F.
Used to be a massive fan, then the 17 Pro Max case insanity happened. I understand the issue with production chains etc, but you then ship the case with Chinese snail mail, waiting more than 1.5 months for a case is ridiculous. do better
Reply from CaudabeNov 20, 2025
Hi Simon, we deeply apologize for the inconvenience we've caused. As you noted, we faced the most demand we've ever experienced with the launch of our iPhone 17 lineup. That combined with manufacturing delays and an overwhelmed support team led to a situation that was less than ideal. That said, manufacturing stabilized in late October. And, our customer support team has been bolstered tremendously and is back to being super awesome. As for our logistics, it looks like you're in Europe. Do note that we previously shipped all non-US orders from our US warehouse in Cincinnati. In the past year, however, in an effort to reduce shipping times for our non-US customers, we've opened warehouses in the UK, Canada, and Asia. These new distribution nodes have significantly shortened the time it takes to reach all of our customers. In particular, customers in Europe are indeed being serviced by our Asia warehouse through a service that's significantly faster and cheaper than when we previously shipped to Europe from our warehouse in Cincinnati. In any event, we do deeply apologize for the inconvenience caused this year. It was the perfect storm of factors, but we learned quite a bit and our operations have emerged even stronger and more efficient than before. We hope you give us another shot in the future!
Joshua L.
I've use a lot of different phone cases over the years from all the major brands. The Paragon was my first experience with Caudabe and I've been extremely pleased. It's the first phone case I haven't been tempted to switch for something else. I developed a minor issue with the sleep button, and Caudabe quickly sent me out a replacement. I highly recommend.
Sho
I have purchased a caudabe sheath for my IPhone 15 pro max, unfortunately after like 3 month it started warping and asked for warranty claim, everything was smooth. Theyre fast. Apparently the replacement sheath warped again in around 3 months of usage and i was fed up. Ask for an upgrade to synthesis and what do you know. Instantly, send a replacement with few bucks added. Best after sales experience ever from a phone case
George S.
I had a mix-up with my recent order, and Caudabe’s customer service was absolutely outstanding. They were patient, quick to respond, and went above and beyond to make everything right. It’s rare these days to find a company that treats customers with this level of care and professionalism. The product is excellent, and the support behind it is even better. I won’t hesitate to buy from them again.
Brad
Shipping took a few days longer than expected (iPhone 16 Pro Max) but I was VERY happy when it arrived. Tight, clean fit. I love the textured feel. Very light but solid. Would highly recommend!
Frank
I would have given them a five, but I received the wrong part at first.However, once they responded, they were quick to fix the matter.And were very respectful and efficient. The case itself, I really like and the fact that you can alter the color of buttons is such a cool feature.