Average
Based on 5,239 reviews
Cerebral3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
5,239 approved reviews, newest moderated first
Brittany M.
My prescriber listened to me. That’s a big thing for me. He listened to my symptoms and wants out of my mental health and made the efforts to help me achieve it. I can’t say enough good things or how thankful I am for him!
MORRIS B.
My experience is always positive once the solution is presented I feel that all people involved in my experience should understand that if somebody gives the authority to receive a prescription from the team the team who takes care of that person should always make sure that the prescriptions are on time lack of proper medication can take away years of progress away
Iliaana V.
It feels amazing to take the first step into getting the help that I have needed for a long time. The woman I spoke with on the phone was incredibly kind, and genuinely cared about my well-being. I could not have asked for a better experience.
Edi L.
I’ve had a hard time for a long time and Cerbral has been a place where they’ve helped me get some peace of mind. Literally. Very responsive and always kind.
Tosha P.
It's nice to see away to get the needed help is just a button away and how kind they are and very caring and there to listen thank you so much cerebral
Alexander
During the calln the clinician was extremely kind and helpful. When she asked the questions and I needed clarification she was quick to respond to any concerns or help me understand definitions of terms am I had not heard before. I believe Sadie does actually do her best to provide a healthy and safe place to talk about the issues faced. She was able to identify a key struggle of my life and prescribed me immediately with a safe alternative for my issue.
Tony S.
Really happy with the services provided! Very professional and helpful!
SHARON G.
Not a fan at all! Cerebral says you will have a care team, but always took at least 48 hours to hear from anyone. Website said they have licensed therapists, I was paired with an unlicensed therapist. And was told I would have weekly sessions, but after first session, my therapist could not see me for 2 weeks. Found another place that only charges you when you have a session.
Reply from CerebralJun 21, 2022
Thank you for taking the time to share your feedback with us, Sharon. We truly appreciate all feedback so we can continue to grow and improve our service and our client experience. We are sorry to see that you may have faced difficulties with the service and would appreciate the chance to support you further. Please reach out to [email protected] to connect with us.
