Average
Based on 5,239 reviews
Cerebral3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
5,239 approved reviews, newest moderated first
Paul
What an amazing experience. I was nervous and anxious going into my first appointment, but left it feeling so much better about the road ahead. It’s important to remember that mental health issues CAN be fixed with some help. Get the help. I’m excited about my journey ahead. Cerebral is real.
Adam
I’ve been dealing with some mental health issues for over 10 years. I was always afraid to reach out to anyone because I was worried that I would be judged in a negative way. I couldn’t have been more wrong. Learning my diagnosis opened my eyes. I am really thankful for cerebral and I’m looking forward to getting back to old self.
a L.
Finding a prescriber on short notice when you don’t have insurance can be extremely difficult. Cerebral was amazing and helped me.
Amy M.
Cerebral is a great service. They were able to fill a gap in my insurance coverage. The customer service was amazing, and I always felt supported. My care counselor and prescribers were really kind and knowledgeable. I’m glad I now have coverage that allows for in-person care because that’s what works best for me, but I wouldn’t hesitate to recommend Cerebral to family and friends and would happily use the service again if the need arose.
Marie
Everything was very professional and I enjoyed the call. It feels good to get back on my mental health.
Sporty
Today was my second visit with my cerebral counselor, Jon. So far I love talking with him, he is very personable and makes me feel like I'm talking to a friend. I find him to be very easy to talk too, and he gives great feedback. Some of the self reflecting "homework" can be alittle daunting but that's the hard part of healing past traumas
Leandra S.
My life has been beyond chaotic and stressful lately and I’ve been very grateful to Cerebral and for the help I’ve received so far. It’s a great way to get help quickly which I think is important because with in person doctors I can never get a same day appointment and usually need to wait several days to a week which is dangerous with mental health issues because there are good days and bad days so I just tell myself that I will be fine and don’t get help. For the first time in a long while I feel hopeful. I met with Linda and she was beyond fantastic.
Amanda G.
I was happy with my first few months of using cerebral. I was diagnosed with ADHD and prescribed appropriate medicine that has transformed my ability to function at work. Now my prescriber left cerebral with no warning and I keep getting shuffled to new people and my appointments need to be rescheduled. I finally had an appointment (5 days too late to have my prescription refilled on time) and he is not even able to prescribe. I'm so frustrated that I can't get my prescription refilled again. What am I paying $85 for this month if I'm not getting the service I pay for?
Reply from CerebralJun 16, 2022
We sincerely appreciate you taking the time to share your review. We are sorry to hear that you may have faced difficulties with the service. If you are needing support, please reach out to [email protected] so that we can connect. We look forward to hearing from you.
