Average
Based on 5,239 reviews
Cerebral3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
5,239 approved reviews, newest moderated first
Nicole G.
Quick response and fit in appointments. No complaints with my new care team. They have been great.
Reply from CerebralJan 5, 2022
Thank you for your kind words! We are so happy to hear that you are feeling supported by your care team. Rooting for you and your care journey! All the best, Meagan - Reviews Coordinator
Laura C.
The folks at Cerebral have been very helpful, understanding and patient. I'm so glad that I joined.
Reply from CerebralJan 5, 2022
Thank you for your review! We are happy that you are enjoying the service and feeling supported. Wishing the best in your mental health journey. All the best, Meagan M. Reviews Coordinator
UNITED S.
For the most part, I've had a good experience. There was a little bit of an issue with scheduling with my provider recently, but it was taken care of after a couple attempts and now all is well. I like being able to meet with a counselor too, but I think you should either get two 30-minute sessions or one full-hour session each month to justify the monthly price.
Reply from CerebralJan 5, 2022
Thank you for taking the time to share your feedback! I am happy that so far you have been having a good experience with Cerebral and that you are enjoying the services. I hear you on your feedback regarding appointment time so I will be sure to pass it along so we can better improve our services. All the best, Meagan M. - Reviews Coordinator
Amy T.
So many of y’all making fun of those seeking help. As some one who has dealt with anxiety all is my life only to have to worsen in the last few months this has been a game changer. You have to go into it with an open mind. Yea you may want Xanax or Adderall or something else but the counselor listen to you. They help you figure out what are some of your triggers and help you learn to cope. You deal with a prescriber who wants to know what you have used, what helped and what’s hasn’t. There are so many meds they can use for anxiety and they start low and work their way up. Give it a chance if your truly have anxiety/depression. My score has gone from severe (20/21) for anxiety to moderate (11/21) since I started in August. I LOVE my care counselor named Amy. We set very small goals which had helped me more than anything. My insomnia has gone from 8/24, 21/24 back to an 8/24.
Reply from CerebralJan 5, 2022
Thank you for taking the time to share! I am so happy to see that you have been feeling better and that your Cerebral care team has been there to support you throughout your care journey. That has made our day! All the best, Meagan M - Reviews Coordinator
Nicole C.
Cerebral and my therapist Farrann truly saved my life. Thank you for giving my kids their mom back, my husband his wife back and helping me love myself again. I love that I can do a video chat from anywhere I'm comfortable. Truly modern day therapy for the average person . love it !!!
Reply from CerebralJan 5, 2022
Thank you for your kind words! I am happy to hear that your care journey through Cerebral has been so impactful and supportive. We are here to assist with whatever you need. You can always reach out to us by contacting [email protected] with any questions. All the best, Meagan M. - Reviews Coordinator
Torie B.
Meetings and medication ordering process is great. It is easy, convenient. However my 30$ a month is now 80? My medications also seem a little on the high side for it being the older generic form. Worried everything might continue to go up monthly
Reply from CerebralDec 8, 2021
Thank you for sharing your experience and feedback with us! I am happy to hear that your meetings and the medication ordering is going well! We strive for high quality mental health care with each client. I do apologize if there was any confusion with the pricing. We do have an intro fee of $30 and then it increases to $85 per month. We can also send all medications to a local pharmacy if that is more cost effect for our clients. If you would like to discuss this further and see how I can help, you can reach out at [email protected] and ask for Meagan M. I would appreciate talking further. All the best, Cerebral Team
Angela Van P.
Cerebral was a quick and effective way to get help when I needed it. Now that I am doing better, it is way too costly to keep up with and the price does not fairly compensate for the benefits. My therapist was very kind but I think I will look for something more within my price range
Reply from CerebralDec 8, 2021
Thank you so much for taking the time to share your experience! I am so happy to hear that Cerebral and your therapist has been valuable and helpful on your healthcare journey. I would like to discuss your experience further. You can always reach out to me at [email protected] and ask for Meagan M. I look forward to hearing from you! All the best, Cerebral Team
Kortney Mims B.
I absolutely love this app it’s perfect they are so helpful and make me feel better. I recommend them to anyone who is feeling down or angry please use this app they put you first.
Reply from CerebralJan 4, 2022
Thank you so much for sharing your positive feedback for Cerebral! We are so happy you are enjoying the service and that you are feeling fully supported in your care. We wish you all the best on your mental health care journey. Sincerely, Meagan M. -Reviews Coordinator
